Bienville House
320 Decatur Street, New Orleans, LA 70130, United States
+1 504 529 2345From
$141
Cheapest
rate per night
9.1
Excellent
based on 171 reviews
About Bienville House
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi for free
Set in New Orleans, Bienville House Hotel is within walking distance of Bourbon Street and offers an outdoor pool. It is close to Jackson Square, restaurants and shops.
There are a range of facilities available to guests of the hotel, including an express check-in and check-out feature, valet parking and meeting facilities. Additionally, the multilingual staff are on hand to offer local information.
Rooms at Bienville House Hotel are comfortable and offer cable/satellite channels. They have a private bathroom with bathrobes, a hair dryer and a bathtub.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, ideally based for those who want to stay close when looking to sit down to a meal.
Bienville House Hotel is within a half-an-hour walk of New Orleans Union Passenger Terminal. Additionally, many tourist destinations are within easy reach.
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Amenities at Bienville House
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Business centre
- Flat-screen TV
- Meeting/Banquet facilities
- Parking
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Breakfast included
Services and conveniences
- Business centre
- Express check-out
- Concierge service
- Meeting/Banquet facilities
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Multi-lingual staff
Health and safety
- Hand sanitiser in guest accommodation and key areas
- Daily housekeeping
- Safe
- Disinfection of high-touch surfaces
Bathroom
- Hairdryer
- Bathrobe
Laundry
- Laundry service
- Iron and ironing board
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Workspace
- Desk
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Bienville House
9.1
Based on 171 verified guest reviews
8.9Friends
8.6Solo
9.2Couples
9.3Families
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Pros:Rooms were clean and spacious. Bed linens were very nice. The inner courtyard is beautiful, expecially in the morning during breakfast. Next time we'll reserve a room on the courtyard. Our room faced Decatur St, but was quiet at night.
Pros:Very nice hotel lots of good things about it including location and cleanliness and most staff
Cons:Very rude and noisy maid staff in the early mornings and no follow up from management at all after I complained
Pros:Perfect location, very nice rooms and beautiful pool area. Staff was incredible and probably the nicest pet friendly hotel I have ever stayed in. Very close to all the fun, Harrah's casino, Cafe du Monde, house of blues, Bourbon St. We walked everywhere had a blast and never even thought about a cab.
Cons:Nothing, the hotel was great and New Orleans is one of my new favorite cities on the planet!
Pros:The hotel felt very French, romantic, and quaint. It was in a perfect location and within walking distance to the wedding we were attending that night. The rooms were cozy and the balcony was nice.
Cons:Somehow my reservation was saved under the name "Judith" (not sure if this was a mistake on Kayak's end, or the hotel's), and the staff treated me as if I had done something wrong. My name is not/has never been/isn't even close to Judith, so there's no way I accidentally gave them the wrong name. I entered the hotel to check in with the three friends who were also in the room, and they couldn't find the reservation and I had to ask "ok so what do I do?" and they told me to call whoever I booked the reservation through. The woman at the desk was rude and unhelpful overall, and finally, after we got the whole thing sorted out she noticed that the reservation had been made for two people instead of four (all four of us were standing at the desk) and she proceeded to charge us and additional $50 for the extra people. Of course, I was dishonest about the number of us in the room, but an extra $50 just seemed unnecessary seeing as we only planned to sleep there and not use an abundance towels, or even eat breakfast. The frustrating thing is that my emails from Kayak are addressed to me, with my real name, so I think the mistake was actually on the hotel's end and yet they were extremely unkind and did not apologize for anything. It was just bad business practice, but I suppose with a location as great as this one they'll continue to fill rooms no matter the customer service. Also the price for parking was just insane. I recommend looking for other places to park; a few of my other friends found a nearby lot for $15 overnight parking.
Pros:Location was fantastic. Staff was very friendly.
Cons:The air conditioner in one of our rooms was not working properly, even after a maintenance person came to service it.
Pros:very close to canal street and Bourbon street. Able to walk there. Great location for walking to these site attractions.
Cons:The bed was very sqeaky anytime I moved. To go to bathroom you had to step up and I kept hitting my foot on the upstep to go in. So I kept reminding my mother to take a step up when she entered it so she wouldn't fall.
Pros:The hotel was old which isn't always a bad thing. Our door to our room fell off the hinges and we literally had to sleep with our door opened and unlocked. :( we called downstairs and no one answered. Very dissatisfied
Cons:Just not comfy and dated. Front desk clerk did not make me happy with how she handled the door situation. She asked me "What do you want me to do?" I don't feel I should ask. I didn't have privacy in a room with females. You think they would bend over backwards to satisfy us. Not the case. Very disappointing.
Pros:Location
Cons:$40 for one night of parking
Pros:Location and over-priced hotel in the Quarter. I was here for my 60th birthday. I chose this hotel because I had been here before and had a great experience. Hotel allowed me to change rooms after the ants were reported twice and after my patience had run out.
Cons:Ant problem in one of three rooms reserved for my 60th birthday. Since I have been here before the system is the following: they give you a really crappy room (interior dungeon room with no windows or a small, crappy and smelly room) you inform the front desk that you are not happy, they respond by saying they cannot do anything until the next day even though the hotel seemed to be fairly empty and it was at check-in time and finally you are allowed to move yourself the following day. The rates are all over the place, they change on a day to day basis. I reserved one of the rooms at full price because I wanted to make sure my birthday accommodations were great and I received a very disappointing, smelly, cramped room with a tiny bathroom. Unhelpful front desk. Overall a sad experience.
Pros:Great hotel.
Cons:Front desk clerk never told me there was going to be a charge for parking. I assume it was included. Wish I would of know instead of paying $35 per night. I felt like i was tricked into it.
Location
320 Decatur Street, New Orleans, LA 70130
What's nearby
- Audubon Butterfly Garden and Insectarium225 m
- New Orleans Pharmacy Museum231 m
- New Orleans Musical Legends Park346 m
- Jamie Hayes Gallery350 m
- Audubon Aquarium of the Americas397 m
- Jackson Square0.4 km
- Saint Louis Cathedral0.5 km
- Preservation Hall0.5 km
- Louisiana State Museum0.5 km
- Saenger Theatre0.7 km
- Louisiana Children's Museum1.1 km
- Saint Louis Cemetery No. 21.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Bienville House
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in New OrleansGood to know
Value for money | 8.8 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | New Orleans Louis Armstrong |
Distance to airport | 18.8 km |