Best Western Plus Crystal, Hotel & Spa
4 stars

Best Western Plus Crystal, Hotel & Spa

5 Rue Chanzy, 54000 Nancy, Meurthe-et-Moselle, France
Nancy, France
See location+33 3 83 17 54 00
From
$187
Cheapest

rate per night

8.6
Very good
based on 2110 reviews
2,110 reviews

Photos of Best Western Plus Crystal, Hotel & Spa

Overview

Discover the Best Western Plus Crystal, Hotel & Spa, a cordial destination, conveniently located in the heart of downtown Nancy. We are happy to welcome you to the first hotel spa in the city, which also offers the first bar-rooftop with a view over the roofs of Nancy. Live a unique experience within an interior architecture combining warm colors and geometric patterns, inspired by the decorative arts of Nancy: Art Deco and Art Nouveau. For your nights, we offer 81 rooms, all non-smoking and air-conditioned. From the Standard to the Prestige Suite, via the Superior, our rooms are all equipped with free Wi-Fi, courtesy tray, Nespresso machine, minibar, safe, cable/satellite TV, bathrobes for the offered access to the spa -50 minutes per person per night, hair dryer. Two decoration styles are offered depending on the room category. For your evenings, Le Bar du Crystal offers three spaces depending on your mood: the Winter Garden under its bright and luxuriant glass roof, the chic and cozy Lounge with its fireplace, or finally the Rooftop on the 6th floor for an outdoor cocktail with a view on the roofs of Nancy. Selection of craft beers and local wines, high-end spirits but above all the original cocktails made by our mixologists will satisfy all your desires. For your fitness and relaxation, Crystal Spa offers 200 square meters of space with a heated swimming pool and massage benches, a sauna, and a hammam. One solo cabin and one duo cabin welcome you for massages, face and body treatments, and Cinq Mondes beauty rituals. A complete fitness room with free access for residents is also available 24 hours a day, seven days a week.
8.6
Very good rating
Based on 2,110 verified guest reviews

Latest deals for Best Western Plus Crystal, Hotel & Spa

Tue 23/9
Wed 24/9
King room
bed type unknown
$311
nightly with fees
1 king bed
$402
nightly with fees
bed type unknown
$628
nightly with fees
Queen room
bed type unknown
$218
nightly with fees
bed type unknown
$250
nightly with fees
bed type unknown
$339
nightly with fees
Double room
1 double bed
$194
nightly with fees
bed type unknown
$250
nightly with fees
bed type unknown
$412
nightly with fees
Standard Room
1 double bed
$187
nightly with fees
bed type unknown
$195
nightly with fees
bed type unknown
$198
nightly with fees
Deluxe room
1 king bed
$192
nightly with fees
1 king bed
$274
nightly with fees
1 twin bed
$291
nightly with fees
Superior room
1 queen bed
$229
nightly with fees
bed type unknown
$265
nightly with fees
1 queen bed
$306
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Best Western Plus Crystal, Hotel & Spa

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Upper floors accessible by stairs
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

General

  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Minibar
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Indoor pool
  • Sauna
  • Plunge pool

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Parking and transportation

  • Airport shuttle

Outdoor

  • Terrace/Patio

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Best Western Plus Crystal, Hotel & Spa

8.6
Very good
2110 verified ratings
Wonderful
926
Very good
515
Good
339
Okay
147
Fair
93
Mediocre
31
Poor
57

Summary of reviews

Guests say
Guests appreciated the hotel's location, cleanliness, and amenities like the spa and rooftop bar. However, many reviews pointed out issues with room size, breakfast quality, and service at the reception. Overall, while the hotel has great features, some guests felt it did not meet their expectations in certain areas.
AI-generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Amenities8.5 out of 10
Service2.5 out of 10
Breakfast2.5 out of 10
Room Size2 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

7.7
Good
Anonymous, Apr 2016
Pros (+) Large room and television with two English channels for news. The location was convenient to sights, restaurants and shopping. Staff was friendly.
Cons (-) Our room was fairly spacious, but the furniture and decor were all dated and a bit tired (particularly the hair dryer). Lighting could be better--we were there for a couple of overcast days and, despite the large windows, could have used brighter or larger light fixtures to see around the room. As elsewhere in Europe/France, I find the breakfast prices too high to be worth taking.

Location

5 Rue Chanzy, 54000 Nancy, Meurthe-et-Moselle

What's nearby

  • Nancy-Ville Station274 m
  • Musee Aquarium de Nancy384 m
  • Musee des Beaux-arts0.5 km
  • Nancy Hotel de Ville0.5 km
  • Place Stanislas0.6 km
  • Nancy Cathedral0.6 km
  • Place de la Carriere0.6 km
  • Musee Lorrain0.8 km
  • Historical Lorrain Museum0.8 km
  • Palais du Gouvernement0.8 km
  • Church of Cordelier0.8 km
  • Parc de la Pepiniere0.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Best Western Plus Crystal, Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Best Western Plus Crystal, Hotel & Spa

  • Where is Best Western Plus Crystal, Hotel & Spa located?

    Best Western Plus Crystal, Hotel & Spa is located at 5 Rue Chanzy, 0.1 km from the centre of Nancy. Nancy-Ville Station is the closest landmark to Best Western Plus Crystal, Hotel & Spa.

  • When is check-in time and check-out time at Best Western Plus Crystal, Hotel & Spa?

    Check-in time is 16:00 and check-out time is 12:00 at Best Western Plus Crystal, Hotel & Spa.

  • Does Best Western Plus Crystal, Hotel & Spa offer free Wi-Fi?

    Yes, Best Western Plus Crystal, Hotel & Spa offers free Wi-Fi.

  • How far is Best Western Plus Crystal, Hotel & Spa from the airport?

    Best Western Plus Crystal, Hotel & Spa is 32.8 km from Metz-Nancy-Lorraine. Best Western Plus Crystal, Hotel & Spa is 41.4 km from Épinal Mirecourt.

  • Does Best Western Plus Crystal, Hotel & Spa have a pool?

    Yes, Best Western Plus Crystal, Hotel & Spa has a pool on-site.

  • How does KAYAK find such great Best Western Plus Crystal, Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Best Western Plus Crystal, Hotel & Spa in Nancy and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Plus Crystal, Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Plus Crystal, Hotel & Spa.

See more FAQs

Nearby hotels and places to stay

3-star hotel
40% cheaperHotel Stanley by HappyCulture8.4 Excellent (3,933 reviews)0.08 kmWi-Fi, Tea/coffee maker, Coffee machine$125+
3-star hotel
30% cheaperHotel Foch Nancy Gare7.1 Good (1,283 reviews)0.18 kmRoom service, Free Wi-Fi, Tea/coffee maker$146+
3-star hotel
27% cheaper
Chambre d'hôtes Au Coeur De NancyB&B
9.2 Excellent (648 reviews)0.21 kmBar/Lounge, Room service, Free Wi-Fi$153+
3-star hotel
35% cheaperIbis Nancy Centre Gare Et Congres7.5 Good (1,287 reviews)0.22 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areas$135+
2-star hotel
49% cheaperLes Portes D'or6.8 Good (971 reviews)0.41 kmRoom service$106+
2-star hotel
49% cheaperHotel de l'Academie7 Good (1,279 reviews)0.28 kmWi-Fi, Flat-screen TV, TV$106+
3-star hotel
40% cheaperCampanile Nancy Centre - Gare8.1 Excellent (3,106 reviews)0.25 kmRestaurant, Bar/Lounge, Free Wi-Fi$125+
3-star hotel
40% cheaperHotel Stanley by HappyCulture8.4 Excellent (3,933 reviews)0.08 kmWi-Fi, Tea/coffee maker, Coffee machine$125+
3-star hotel
27% cheaper
Chambre d'hôtes Au Coeur De NancyB&B
9.2 Excellent (648 reviews)0.21 kmBar/Lounge, Room service, Free Wi-Fi$153+
3-star hotel
40% cheaperHotel Stanley by HappyCulture8.4 Excellent (3,933 reviews)0.08 kmWi-Fi, Tea/coffee maker, Coffee machine$125+
4-star hotel
2% cheaperHôtel Mercure Nancy Centre Gare8.2 Excellent (1,035 reviews)0.27 kmFitness centre, Restaurant, Bar/Lounge$203+
3-star hotel
40% cheaperCampanile Nancy Centre - Gare8.1 Excellent (3,106 reviews)0.25 kmRestaurant, Bar/Lounge, Free Wi-Fi$125+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
0.1 km
Metz-Nancy-Lorraine
32.8 km

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.