Best Western Hotel Crystal

5, Rue Chanzy, 54000 Nancy, Meurthe-et-Moselle, France
+33 3 83 17 54 00

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based on 1,257 reviews
Best Western Hotel Crystal - Nancy, Meurthe-et-Moselle, France
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+33 3 83 17 54 00

Good to know

Distance to city centre 0.1 km
Location rating 8.6
Nearest airport Strasbourg Entzheim
Distance to airport 107.9 km


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assortment to choose in 2 reviews
bus stations in 5 reviews
close city in 11 reviews
comfortable bed in 12 reviews
excellent location in 57 reviews
good breakfast in 24 reviews
hotel with parking in 12 reviews
ideally located in 9 reviews
nancy in 6 reviews
park the car in 22 reviews
small room in 59 reviews
small shower head in 9 reviews
staff very helpful in 52 reviews
train tram in 6 reviews
view good in 6 reviews
  • Excellent
    Nov 2019

    Good location. 10 min walk to Stanislas square. Bed was comfortable. Pet friendly. Had dog bowls in room with a small treat bag.

    Room was very, very small although bathroom was good size.

  • Good
    Nov 2019

    Convenient location, clean room, close to several restaurants, recommend a visit to Hotel Excelsior for a great meal and fantastic service, just a short walk from Best Western

    We booked at Best Western for location and their website said they had parking. That was not so, parking was some distance down the street in an expensive garage. When we questioned the staff member who checked us in , she was rude and dismissive, saying "its not her fault"

  • Good
    Nov 2019

    Good bed, clean bathroom, very friendly and helpful staff. Also the location is great for what we had to do in the city.

    We had breakfast at the rush hour and had to wait a little for the coffee. Also, the price for the breakfast is a little steep ! I would have considered 11 or 12 euros per person reasonable, 14,50 is a little excessive.

  • Excellent
    Sep 2019

    The location is perfect. And the room is quite big and is equipped with everything we needed. I saw that they're having a renovation plan, and I'm very looking forward to the new crystal hotel.

    There could be more food choices at breakfast.

  • Excellent
    Sep 2019

    will be fantastic when the renovations are completed (but that is no excuse to hike the price…)

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Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous "Place Stanislas" as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation. All public areas and all our rooms are non-smoking. Free wireless Internet access is available in all the rooms and public areas. Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.3 Excellent

based on 1,257 reviews









Things to know

  • Friendly service
  • Professional service

Check in


Check out



Policies vary by room type and provider.


Free Wi-Fi
Pets allowed on request. Charges may apply.
Business centre
Gift shop
Laundry service
No smoking
Express check out
24-hour front desk
Storage available
Laundry facilities
Cable or satellite TV
Parking (surcharge)
Room service
Airport shuttle

FAQs when booking at Best Western Hotel Crystal

Where is Best Western Hotel Crystal located?

Best Western Hotel Crystal is located at 5, Rue Chanzy, 0.1 km from the centre of Nancy. Musee Aquarium de Nancy is the closest landmark to Best Western Hotel Crystal.

When is check-in time and check-out time at Best Western Hotel Crystal?

Check-in time is 15:00 and check-out time is 12:00 at Best Western Hotel Crystal.

Does Best Western Hotel Crystal offer free Wi-Fi?

Yes, Best Western Hotel Crystal offers free Wi-Fi.

Does Best Western Hotel Crystal offer free parking?

No, Best Western Hotel Crystal does not offer free parking.

Does Best Western Hotel Crystal offer free airport shuttle service?

No, Best Western Hotel Crystal does not offer free airport shuttle service.

How far is Best Western Hotel Crystal from the airport?

Best Western Hotel Crystal is 32.8 km from Metz-Nancy-Lorraine. Best Western Hotel Crystal is 41.4 km from Épinal Mirecourt.

Can you bring pets to Best Western Hotel Crystal?

Yes, Best Western Hotel Crystal is a pet-friendly hotel.

Does Best Western Hotel Crystal have a pool?

No, Best Western Hotel Crystal does not have a pool on-site.


Best Western Hotel Crystal - Nancy - Building All photos (18)
Best Western Hotel Crystal - Nancy - Bathroom Bathroom (1)
Best Western Hotel Crystal - Nancy - Bedroom Bedroom (7)
Best Western Hotel Crystal - Nancy - Building Building (1)
Best Western Hotel Crystal - Nancy - Lobby Lobby (1)


Most popular landmarks

  • Musee Aquarium de Nancy 373 m
  • Musee des Beaux-arts 0.5 km
  • Nancy Hotel de Ville 0.5 km
  • Place Stanislas 0.5 km
  • Nancy Cathedral 0.6 km
  • Place de la Carriere 0.6 km

Getting Around

Metz-Nancy-Lorraine 32.8 km
Épinal Mirecourt 41.4 km
Louvigny Lorraine TGV 28.6 km
Forbach 76.6 km

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