Good to know
|Distance to city centre||4.7 km|
|Nearest airport||Nairobi Jomo Kenyatta Intl|
|Distance to airport||15.8 km|
|"Staff were very friendly."||(in 49 reviews)|
|"Rooms spacious with comfortable beds"||(in 14 reviews)|
|"The rooms are spacious and clean"||(in 24 reviews)|
|"Not enough television channels."||(in 6 reviews)|
|"No air conditioning in the rooms"||(in 14 reviews)|
|"A huge disappointment and shocking service by hotel management and director"||(in 5 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 22 reviews|
|check out late||in 5 reviews|
|comfortable bed||in 21 reviews|
|excellent breakfast||in 37 reviews|
|large room||in 44 reviews|
|location is good||in 40 reviews|
|menu variety||in 8 reviews|
|retail stores||in 4 reviews|
|room service||in 24 reviews|
|staff was friendly||in 65 reviews|
|tv channels||in 9 reviews|
The bed, it was super comfortable.
The breakfast didn't match up with the facility's standards. The tv wasn't working.
The relaxing environment and atmosphere
Swimming Pool was not clean
Poor food and service, how do you serve a burger on toasted sandwich bread instead of a burger ban???
Staff were super friendly and attentive. Nothing was too much trouble. Kevin in bar area was lovely when we ordered food and drink. Facilities were clean and well appointed. Excellent value for money. Highly recommend.
Nothing we didn't like
So far experience with Westwood hotel has been very nice. I will give a good rating to the hotel. Location is not on the main road and easy access to Uber and other taxi service. Staff are friendly. My husband and I would like to give my regards to the reception staff, cleaning staff, the Bar restaurant as well as the kitchen staff. The breakfast was ok. We did not had dinner at the restaurant we preferred to order from Uber Eats where it had more varieties of dishes. Overall cleanliness of room and hotel surroundings are ok. We enjoyed our 3 nights stay at Westwood Hotel.
All was ok. Just to add some more varieties of menu in the card.
Located in Nairobi, West Wood Hotel is within a 10-minute drive of University of Nairobi and Uhuru Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 574 reviews
Things to know
- Spacious rooms
- Nice building
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about West Wood Hotel
Most popular landmarks
- Nairobi National Museum 2.5 km
- Arboretum 2.7 km
- Jeevanjee Gardens 3.4 km
- City Market 3.7 km
- Central Park 3.9 km
- Teleposta Towers 3.9 km
|Nairobi Wilson||7.6 km|
|Nairobi Jomo Kenyatta Intl||15.8 km|