Good to know
|Distance to city centre||3.7 km|
|Nearest airport||Nairobi Jomo Kenyatta Intl|
|Distance to airport||15.3 km|
|"Excellent customer service!."||(in 14 reviews)|
|"Staff were friendly and the service was great"||(in 28 reviews)|
|"Great location,wonderful room service."||(in 11 reviews)|
Time of year
Show reviews that mention
|chinese cuisine||in 2 reviews|
|concierge team||in 2 reviews|
|customer service||in 14 reviews|
|drink or a snack||in 2 reviews|
|great location||in 17 reviews|
|mediocrity||in 2 reviews|
|passport||in 3 reviews|
|room is very clean||in 6 reviews|
|staff excellent||in 40 reviews|
The food in the restaurant was great. The location is great as it makes it really easy to get around central Nairobi, however the hotel is very hidden and not clearly signposted.
The rooms were not as shown in the pictures, bathroom was very small, no shower curtain, had a panel missing from the bath and water did not have great pressure and often lost heat. The balcony was looking out onto the other side of the hotel so there is no view. The room was very basic compared to what is shown on booking.com.
The shower, no flip flops, no shower cap
Great location and staff
With a stay at Hotel Emerald, you'll be centrally located in Nairobi, a 4-minute drive from University of Nairobi and 12 minutes from Moi International Sports Centre. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 268 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Hotel Emerald
Where is Hotel Emerald located?
Hotel Emerald is located at 12 Woodvale Grove, 3.7 km from the centre of Nairobi. Arboretum is the closest landmark to Hotel Emerald.
When is check-in time and check-out time at Hotel Emerald?
Check-in time is 14:00 and check-out time is 11:00 at Hotel Emerald.
Does Hotel Emerald offer free Wi-Fi?
No, Hotel Emerald does not offer free Wi-Fi.
Does Hotel Emerald offer free parking?
Yes, Hotel Emerald offers free parking.
Does Hotel Emerald offer free airport shuttle service?
No, Hotel Emerald does not offer free airport shuttle service.
How far is Hotel Emerald from the airport?
Hotel Emerald is 6.5 km from Nairobi Wilson. Hotel Emerald is 15.3 km from Nairobi Jomo Kenyatta Intl.
Can you bring pets to Hotel Emerald?
No, pets are not allowed at Hotel Emerald.
Does Hotel Emerald have a pool?
No, Hotel Emerald does not have a pool on-site.
Most popular landmarks
- Arboretum 1.5 km
- Nairobi National Museum 1.6 km
- Jeevanjee Gardens 2.6 km
- City Market 2.8 km
- Central Park 2.9 km
- Teleposta Towers 3 km
|Nairobi Wilson||6.5 km|
|Nairobi Jomo Kenyatta Intl||15.3 km|