Considering the city, it's a good hotel. The food is just not good
The place is clean and stylish
The food was horrible They couldn't make common fried rice Lack of variety on menu
Uncaring, slow service at the Dusit Nairobi
restaurants in the hotel
The service at this hotel is absolutely haphazard. Some evenings they do the turndown some evenings they don't, the same for water, tea, minibar, etc. It seems the staff there have no protocols for service delivery and they do things out of memory, and then forget to do things... it was really unpleasant. Also, the front desk never answers the phone!
New, and on an excellent location. Hotel staff are very thoughtful and nice. Hotel rooms are spacious and very comfortable. Lounge, bad and restaurant are a good place to sit and relax. Had to pass a few gates and security personnel so I trust it is secure too.
Unfortunately at the time of staying pool, spa, gym were still under construction. Expected to be open in November 2014. Hotel offered free head and shoulder massage in the lobby to compensate which was very nice.
With a stay at Dusit D2 Nairobi, you'll be centrally located in Nairobi, within a 10-minute drive of Nairobi National Museum and Yaya Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Nairobi? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Based on 1,114 reviews
Value for money
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