Capricorn International Hotel

I like that my room was finally ready.

Customer service. I made my reservation online and when I reached there to get my room, I was told that I cant get a room because the receptionist dont have the excess to the email. She said her boss has the password for the email and she dont want to wake her up. After few call and discussion I was finally given a room with online price.

By Fiji standards it was very cheap. I say this since hotels and motels here are overpriced. So very good value for money (for Fiji).

It should have been clear that the breakfast charge included hot meal rather than continental. When I chose the room, I clicked on the room rate which included breakfast which was slightly higher than the one without. Only to be told when I got there that it only entitled me to continental. To which I asked if I could pay the balance and be upgraded to the hot breakfast. If I had known I would still have to pay the whole amount for the hot breakfast rather than an add-on price - I would have chosen the lower room rate to begin with.

Staffs need to be more approachable rather than we (client) looking for them for a service.

I Like the bed, A/Cond and location.