mk hotel münchen city

Not willing to refund any even in this situation. So I paid and you get this^_^

Good location Excellent shower Room very quiet despite proximity of bar

Room (109) has window facing onto wall rather than inner courtyard so practically no natural light in the room Breakfast choice very limited (e.g. no spread, only butter so hopeless for vegans) and really not worth the price Staff rude or indifferent at best

Modern room in simple design. Property close to Main Train station.

Staff was very rude and impolite at check-out. Luggage storage in the handicapped toilet of the restaurant. Unsafe, unhygienic and not respectful for those who want to use the toilet. Check-in was automated for arrivals after 22:00 on Sunday, but the machine was difficult to use and it did not provide any reminder regarding room nr (just blank card). There was not way to get the WIFI code at night - not indicated anywhere - so it was impossible to use it. Property is in an unsafe area (red light district), and one feels very unsafe when checking in the middle of the street late at night.

The two girls working at the reception were very rude, they didn't give us the feeling that we are welcome. They even asked for money to use the lobby bathroom and instead we went up to our room toilet !!! The hotel is nice, location is great and other staff are good and well mannered. I would highly recommend to train the receptionist on how to talk and deal with people.