Good to know
|Distance to city centre||11.0 km|
|Nearest airport||Mombasa Moi Intl|
|Distance to airport||17.1 km|
Time of year
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Buffet menu was very limited
The hotel set up is great...I aloved the all inclusive regime...the room was very clean , spacious ..the meals were good.
When I arrived with my Taxi....NO ONE received me. I walked to the reception and again no bothered to take notice. I stood at the counter for nearly 3 minutes and I a had to ask a lady who was there what I need to do to be checked in. Reception was COLD. I lectured the Service manager to the effect that this hotel looks great but reception is doing a very very poor job in terms of customer service. I much later on got a cold drink and wet towel.....However the rest of the stay was pretty good.
Food Location and Staff were all very very good
There was a leaking roof outside of our Room 325 When it rained, water seeped and collected outside of our room, despite the effort of staff to clear-up, floor was wet! There was mold on the celling! Which mean that the leak wasn’t new and had been there for considerable amount of time!!!! Despite knowing there is a leak, we were given the room!
Their food was so poor.
The staff was awesome. Room was clean and cool. The hawkers on the beach are obnoxious but that is just part of the culture.
Price was a bit high but ok.
When you stay at Neptune Beach Resort in Mombasa, you'll be on the beach, a 1-minute drive from Bamburi Beach and 9 minutes from Nyali Beach. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
based on 635 reviews
Things to know
- Great view
- Impressive bathroom
- Spacious bathroom
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Neptune Beach Resort
Where is Neptune Beach Resort located?
Neptune Beach Resort is located at Bamburi Beach in Bamburi, 11 km from the centre of Mombasa. Bamburi Beach is the closest landmark to Neptune Beach Resort.
When is check-in time and check-out time at Neptune Beach Resort?
Check-in time is 12:00 and check-out time is 10:00 at Neptune Beach Resort.
Does Neptune Beach Resort offer free Wi-Fi?
Yes, Neptune Beach Resort offers free Wi-Fi.
Does Neptune Beach Resort offer free parking?
Yes, Neptune Beach Resort offers free parking.
Does Neptune Beach Resort offer free airport shuttle service?
No, Neptune Beach Resort does not offer free airport shuttle service.
How far is Neptune Beach Resort from the airport?
Neptune Beach Resort is 17.1 km from Mombasa Moi Intl. Neptune Beach Resort is 38.9 km from Ukunda.
Can you bring pets to Neptune Beach Resort?
No, pets are not allowed at Neptune Beach Resort.
Does Neptune Beach Resort have a pool?
Yes, Neptune Beach Resort has a pool on-site.
Reviews about Neptune Beach Resort
Most popular landmarks
- Bamburi Beach 1.1 km
- Haller Park 4.1 km
- Mombasa Marine National Park 4.6 km
- Voyager Beach 7.3 km
- Mamba Village Centre 7.4 km
- Nyli Bridge 9.8 km
|Mombasa Moi Intl||17.1 km|