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Distance to city centre
|"Very friendly staff, excellent facilities."||(in 91 reviews)|
|"Beautifully clean and great facilities."||(in 26 reviews)|
|"Clean and spacious apartment."||(in 8 reviews)|
|"Absolutely the worst hotel experience we’ve had."||(in 28 reviews)|
|"Very poor service at the reception."||(in 25 reviews)|
|"Very poor service at the reception."||(in 23 reviews)|
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The hotel itself is nicely positioned !
The food and device were At best a 2 star rating !
The ocean view is awesome. The sitting room is comfortable. The shower was delightful.
The lounge seats are a big stife and the TV wasn't working well.
food accommodation and one of the ladies at the reception was quite helpful and excellent service. thanks to susan for the hospitality
theres very RUDE, ARROGANT and UNCOURTEOUS supervisor/manager by the name collins. we got to the hotel at 12 we were told the room wasn't ready. we had to wait till 4:30pm. when we were issued with the key, he actually snatched the keys from us and allocated it to another client and instructed Sam(receptionist )to give us a different apartment that was cheaper than what we had booked for. I declined to check into that apartment and insisted on getting what I paid for or else they give me a full refund. he obliged after I mentioned to one of is colleagues that I would raise this issue with management.I have been a frequent visitor here since the facility opened and it was such a disappointment. I would request the management to look into this issue. this boy needs to be reminded that the customer comes first and also trained because it's rather obvious that he doesn't have basic knowledge of what hospitality and customer service entails.Susan and Sam were quite helpful and professional.
Beautiful appartement. Wonderful staff . Beautiful pool area with again great staff . Fabulous food at Indian restaurant. Great price
The suite and location
Hotel EnglishPoint is an Iconic landmark Hotel and Marina development in Mombasa. It has full access to the warm waters of EnglishPoint Creek and spectacular views of Mombasa old town,Fort Jesus and old Mombasa Harbour. It is an exclusive boutique hotel with 26 hotel rooms and 53 harbour view suites, 24hour reception, roof top breakfast restaurant, rooftop meeting room and conference facilities. The hotel Overlooks Indian Ocean
based on 607 reviews
Value for money
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Most popular landmarks
- Fort Jesus 0.8 km
- Old Town 1.1 km
- Mombasa Tusks 2.1 km
- Nyli Bridge 2.2 km
- Mamba Village Centre 2.7 km
- Voyager Beach 3.3 km