Nice clean updated room.
Breakfast food quality was low. Pre processed egg patties were barely edible
The beds are uncomfortable, no locks on restroom, no clean towels by the pool, TV channel were minimal, didn't have extra pillows when asked, bed sheets were stained, elevator was too slow and towels had a bad odor.
Nightmare hotel stay. Hotel is breaking down. Mana
We stayed in this hotel for 5 nights. It was our worst hotel experience ever. On the 3rd night, around midnight, the fire alarms in the entire hotel went off. The entire hotel was evacuated, seemingly because someone had burned popcorn. On our 4th night, we noticed the sink was filling with water and black sludge while the faucet was NOT on. We alerted hotel management, they did not have someone to fix it until morning and did not have a king size bed to move us to. By the morning, the entire bathroom floor was flooded. Somehow that morning at 7am, they "located" another king size room to move us to. Once we arrived in the second room, we noticed that the flushing mechanism for the toilet was completely busted. We alerted management again and expressed our extreme displeasure. Their response to us, " Well it's a hotel. Things break." The hotel is 15 years old. Terrible, terrible stay, Upon speaking with the management upon leaving, they offered to comp 1 night and that's it. Lovely, NOT.
Upon our arrival and check in, we were assigned a room on the fifth floor. Having brought a number of items for family members, we needed to unload our vehicle as the Motel is located in a high crime area; full of abandoned buildings which previously housed Night Clubs, Pubs, Movie Theaters, Restaurants, and Strip Malls. I went in search of a luggage cart to speed and easy the task. Not finding any in the area of the elevator, I returned to the lobby and asked the front desk attendant where they stored them. I was informed they could be anywhere in the Hotel. After searching seven floors, I finally found one outside in the parking area. It was the one, and only one for the entire Hotel. Next problem we encountered was when I flushed the stool in the bathroom and water sprayed out from between where the tank sets on the bowl. I notified the front desk of the problem, and following repeated notifications to the front desk of the leak, it was repaired on the fourth day of our stay. During our stay, the fire alarm went off three times resulting in our evacuating the Hotel down five flights. The Hotel was undergoing major repairs due to the roof leaking and major water damage to dry wall in many areas of the Hotel. The quality of the Continental Breakfast was very poor and second rate. We went out for breakfast after the first morning.
Nothing to like here. The staff was not helpful. The facilities were run down. They were charging way too much for what it is!! Do not be fooled!!!
Friendly, well maintained, pet friendly.
The newly renovated La Quinta Inn & Suites Phoenix - Mesa West has been awarded the 2018 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years. Palm trees add splotches of color to blue skies over the La Quinta Inn & Suites Phoenix Mesa West. Relax in the gazebo in our beautifully desert-landscaped courtyard, or on the sundeck around our heated pool and spa. We have meeting space and a fitness center, spacious rooms with free high-speed Internet access, and a courteous staff. Choose from a variety of restaurants and many other popular attractions within walking distance. Start your day with a Free Bright Side Breakfast. Discover all that Mesa has to offer as it continues to entice all lifestyles and leisure pursuits. Conquer some of the most legendary golf courses in the world (twenty courses nearby). Feeling adventurous? Discover the Lost Dutchman Gold Mine in the Superstition Mountain Wilderness. Spring Training Sports Fans enjoy state of the art facilities at the new Cubs Stadium. Welcome the Oakland A's to Mesa's Hohokam Park. The Mormon Temple is a sight to see. Enjoy Downtown Mesa's Art Center aligned with shop, restaurants and museums. Over 500 businesses call Mesa their home, Empire Machinery, Pearson Educational Services, and Mesa Community College. Close to Siemens, Intel, Freescale Semiconductors. La Quinta Inn & Suites Phoenix Mesa West is the place to stay in the Valley of the Sun. U.S. Hwy. 60 (Superstition Freeway), exit 178.
Based on 1,196 reviews
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