Good to know
|Distance to city centre||0.8 km|
|Nearest airport||Melbourne & other airports|
|Distance to airport||19.5 km|
Time of year
Show reviews that mention
|bit noisy||in 74 reviews|
|city centre||in 75 reviews|
|comfy bed||in 287 reviews|
|easy access||in 34 reviews|
|fridge in the room||in 45 reviews|
|friendly staff||in 340 reviews|
|great location||in 342 reviews|
|ironing facilities in the room||in 50 reviews|
|lygon street||in 40 reviews|
|phone in the room||in 413 reviews|
|room was small||in 563 reviews|
|tram line||in 56 reviews|
|value for money||in 115 reviews|
|victoria market||in 32 reviews|
|walking distance||in 47 reviews|
Nothing, the whole experience was horrible and completely ruined our stay in the city.
Customer service was the worst I have ever experienced, tv didn’t work in the room, a stain on the bottom of the bed sheet, our bed weren’t changed in the morning. Breakfast was below average, all meal items were cold and coffee machine wasn’t working.
Great location, walking distance to Melbourne CBD, Chinatown, Southbank, etc. Room is very clean and tidy, shower was good.
Overcharged one day parking, got it refunded via phone. Could have been more accurate at start. Breakfast was a bit average.
On the second night I asked for my room to be cleaned and just replenished with fresh towels ect... as I got up quite late, so wasn’t sure if they were coming around again. I wasn’t impressed with the clean it was done rushed and messy especially compared to the first night. The cups weren’t replaced with clean ones and it was obvious they had just quickly rinsed them under the sink, the tea was also not replenished. The towels were placed in a messy way and it just didn’t have the feeling of care like it normally would.
Location is good.
The smell in the room is bad. It's like someone's sweating.
Location was amazing with trams 1min walk. Friendly staff. Amazingly comfortable bed and very clean. Didn’t try the restaurant and cafe so can’t rate.
Walls were a bit thin and there was a door to connect both rooms. Was locked but could hear everything from that side.
ibis Melbourne Swanston Street Hotel is a contemporary hotel conveniently located within walking distance of the city's iconic landmarks and tourist destinations such as the Queen Victoria Market and the Royal Exhibition Building. ibis hotel is an ideal base for first time visitors to Melbourne allowing easy access to the Lygon Street Italian precinct, restaurants at Gertrude Street and the Melbourne Central Shopping centre. All guest rooms, public areas and the lobby offer complimentary WiFi connection.
based on 4,625 reviews
Things to know
- Clean rooms
- Friendly service
- Near city centre
Policies vary by room type and provider.
Reviews about ibis Melbourne Swanston Street
Most popular landmarks
- Old Melbourne Gaol 0.4 km
- Queen Victoria Market 0.7 km
- Ian Potter Museum of Art 0.7 km
- Royal Exhibition Building 0.7 km
- Melbourne Museum 0.8 km
- Bourke Street Mall 1.1 km
|Melbourne Essendon||10 km|
|Melbourne & other airports||19.5 km|
|Hampton Sandringham Bus||16.7 km|