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|"Great friendly staff and beautiful rooms."||(in 237 reviews)|
|"Fantastic staff and a great location."||(in 266 reviews)|
|"Spa bath was incredibly relaxing"||(in 29 reviews)|
|"Car parking a nightmare."||(in 16 reviews)|
|"No extractor fan in the bathroom."||(in 59 reviews)|
|"Air conditioner not working in bar"||(in 42 reviews)|
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OK experience, good location, poor staff
My hotel room was on the top floor, it was really nice and clean and luxurious, the views were great
Bathroom a bit small, could hear some noises in the corridor
The rooms were spacious with all modern cons. The rooftop pool was great however opening hours would be extended.
The check in staff were appalling. I arrived at 1am carrying 3 heavy bags after a long flight from London. There were 2 men behind reception who say me arrive and that I was struggling with my bags but they continued their own discussion. On a positive, check in was quick but they gave me my key without telling me where I needed to go or offering to help with my luggage. I had to ask where I was going and by the surly answer I got back and the complete lack of interest they showed me, I didn't dare to ask for help with my bags. I enquired about breakfast and they told me that all hotel resident information could be found in my room! Their customer service skills were none apparent and I was truly shocked at how they treated me.
It was very central and the staff were very helpful. Everything was warm and inviting.
After having stayed in hotels in Singapore and Malaysia it was a bit confusing that bottled water left by the side of the bed (and not in the fridge) was not free. A note should be put with the bottles so there is no confusion.
The Rydges Melbourne hotel offers 4-star accommodations near Her Majesty’s Theatre in the Chinatown neighborhood. Also close to the hotel, guests can walk to Melbourne Central, Federation Square, Queen Victoria Market, Princess Theatre, and the Bourke Street Mall. Two metro stations are within walking distance and Tullamarine and Essendon airports are within 30 minutes’ drive.
Guests can have their choice of twin rooms, queen rooms, executive king rooms, spa suites, family suites, and select one-bedroom apartment accommodations, with 363 guest rooms available in total. This is a smoke-free property that does not permit pets. Complimentary WiFi and wired Internet are provided for all hotel guests in public areas and guest rooms. The hotel also offers a discount for offsite parking, with limited onsite self-parking available for a fee.
The hotel offers a buffet breakfast for a surcharge. There is also a restaurant in the hotel, along with a bar and lounge. 24-hour room service is available by request. The hotel has a seasonal outdoor pool and lounge area, as well as access to fitness facilities for hotel guests. There is a 24-hour business center and meeting rooms for various meetings and events are provided.
The hotel front desk offers 24-hour service, concierge services, tour and ticket assistance, car rentals, and dry cleaning and laundry service. Guest rooms feature luxury accommodations and amenities, with pillowtop mattresses, minibars, and mp3 docking stations in every room. Other room amenities include cable TV, designer toiletries, and a refrigerator.
based on 2,742 reviews
Policies vary by room type and provider.
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Most popular landmarks
- Bourke Street Mall 0.5 km
- Royal Arcade 0.5 km
- Federation Square 0.5 km
- Block Arcade 0.5 km
- Flinders Street Station 0.6 km
- Old Melbourne Gaol 0.8 km