Hotels near Kuala Namu Intl airport

Pros: Room was clean but the AC did not work but it repaired after I called the service room. Location is really good. It is in the central of the heart of Medan. Near to train station that can transfer you to airport.

Cons: The lobby staffs were not so friendly. They upgraded my room because the one I booked is not available anymore. And I forced to buy 35k for food package so I can stay in that upgraded room. And there is a hole in the middle of room window blind.

Pros: Good location

Cons: Housekeeping do not provide daily care services for replacement towels or other you should to looking yourself. Staff not really care visitors important only payment. Hotel don’t follow Quarantine procedures regarding COVID-19. Food service don’t allowed inside cabins only in dinning room without masks absolutely don’t allowed from WTO world health organization.

Pros: location

Cons: small room and no proper toiletries

Pros: Market around hotel are very fun

Pros: All

Cons: None

Cons: Second time stayed here. This time a bit dissapointing. Wifi was on - off, not stable in the room. Sound of vehicles from the road outside was sooo noisy and disturbing at night. Bad position of towel hanger in bathroom. Had breakfast in hotel because I thought they would serve nice breakfast on weekend. Just to find it was lousy 😁 Cleanlines is good, location excellent, staffs are nice

Pros: Cleanliness Clean room, clean bed, clean bathroom. Excellent ! Location is strategic, near train station.

Cons: Nice breakfast is available on weekend only. I stayed there up to weekdays and breakfast was lousy on weekdays No coffee maker facility with superior room Would be easier to hang towel if towel hanger position in bathroom was put near the bathroom door, not near the toilet

Pros: People are nice!

Cons: Small room and small bathroom

Pros: Was ok. Coffee could be better

Pros: Location is good close to railway station. Close to centre point shopping mall

Pros: breakfast is not too much choice, but it's all ok, and the location is so great, because the hotel is in mall area., it's recommended for family stay and business trip. the room is clean and staff are so friendly.

Cons: the parking space is limited.

Cons: The air conditioner is not cold.

Pros: Clean

Cons: The smell of the room when i first enter the room not so good. They didn’t refill the food for the breakfast, it’s only 8 am and the food are already empty. The staff in the restaurant not friendly at all. There is no minibar at the room. The wall is so thin i can hear the alarm from other room, eventhough it’s in silent vibrate mode.. 4 star LMAO

Pros: The staff were nice, friendly and accommodating. The hotel was not full during my stay.

Cons: The hotel needs a renovation. No view from my room. The breakfast buffet was limited and lacks variety.

Pros: Good position, central. Breakfast was great. Nice big room with good tv choices.

Pros: The room price was good.

Cons: The bed was uncomfortable.

Pros: Nice place to stay

Cons: Air Cond very cold

Pros: The room is really nice. All the staffs and the cleaning men are kind.

Cons: The gym are not functioning well

Pros: Old style layout

Cons: Room needs to adjust its windows because it interrupts sleeping. It's in a city center point

Pros: All

Cons: None

Pros: Cleanliness

Cons: City view room is noise

Pros: Location is great, near food and transport and walking distance to Mall. Staff very friendly, Management helpful.

Cons: Cleaning of some areas less than usual, perhaps due to Covid and staff reductions

Pros: The staffs are friendly and the room very clean. The breakfast is very good

Cons: The room wall is pretty thin, i can heard screaming, shouting and the TV's sound from my room that too bad.

Pros: Staff is outstandin

Cons: Food. Find the same menu for 3 days

Cons: They take extra services charge

Pros: Facilities

Cons: Full book

Pros: 2nd night after request for room change was comfort and satisfied stay

Cons: 1st night room was very poor. Should consider not for sale one

Pros: The staff. They are so nice and helpful.

Cons: No swimming pool 😂

Pros: Location is perfect and rooms are comfortable

Cons: Location

Pros: This month I stayed at many hotels in Bali, Jawa and Sumatra. And only Hermes had very good breakfast buffet at amazing rooftop restaurant. Other hotels give just continental small breakfast even 5 stars hotels. Hermes style is not modern, but it’s fresh renovated deluxe rooms with amazing big windows view at 7 floor. Staff very friendly and helpful. Location in city centre - walking distance to all historical places. Will happy to stay here again!

Cons: Please note that some floors are smoking, if you not smoking it’s smell terrible! 7 floor is no smoking!

Pros: Nice breakfast

Cons: Housekeeping needs to clean up also carpet dirty, car parking limited places available. Electronic key from main door don’t access next day my cabin so I should to go again reprogramming on front desk it’s very discomfort

Pros: Prime location, free shuttle to downtown.

Cons: It took so long to check in, the staff dont have any details on our reservation. The bed in our room are broken n make crackin sound everytime i move. Toilet seat are dirty , plus we have cockroach in the bathroom n few mosquitos in the room...

Pros: Big room very spacious, staff were friendly and helpful

Cons: No comb, only one tootbrush when we book for 2. Tv channel is not many. Food is standard, wifi is slow

Pros: Room was quiet spacious enough, safe deposit-box in the room

Cons: rather faraway from the centre of town, local transportation poor

Pros: Is just nice to move around.

Cons: The place is ok.. But there are mositers around n i inform the manger to sparn to the airconit is not cold... best this is ok...

Pros: The rooms were spacious and very Clean

Cons: We were family of three but tooth brush was only one on the first day and the Towel we small in size. Other then that everything was very good

Pros: Good services and then has good communication. i will recommend to all of my friend

Cons: nothing

Pros: Location, price , and servis .

Cons: Need to double check a bed cover

Pros: Food and breakfast is good, the staff excellent , security the best .

Cons: So far ok only toilet no really rating 6

Pros: Staff service is ok

Cons: Smoke and no clean pillow super yellow colour。not like last time already。。。

Cons: The window

Pros: more all the services

Cons: better than one

Cons: i though that i give 100 for the Deposite, i m not check the receipt, when i asked for check out it writen 50, i dunno me wrong remembering or they try to lie about this matters.. hope me wrong. thanks..

Pros: Overall it was a second great stay. The staff are extremely helpful and very courtious.They arranged the taxi for me to travel to the train station for the airport.

Pros: The room was spacious and comfortable..no doubt the hotel location is nearby with historic places n shopping mall and easy access with various public transportation

Cons: Hot shower not functioning very well..roo

Pros: Fast servise with smiling face

Cons: Nothing bad

Pros: It was very good.

Pros: The swimming pool is 24 hours open.

Cons: The WIFI is too bad. I has to connect the internet by using my mobile phone as the hotspot. It has to be improved.

Pros: The swimming pool is open 24 hours!

Cons: there was not a lot of toilettpaper, no handwashpaper