Hotels near Kuala Namu Intl airport

Pros: Facilities

Cons: Full book

Pros: 2nd night after request for room change was comfort and satisfied stay

Cons: 1st night room was very poor. Should consider not for sale one

Cons: Property is too old style, bathroom was broke and no one fix it. Staff was good.

Pros: Staff is outstandin

Cons: Food. Find the same menu for 3 days

Cons: They take extra services charge

Pros: nothing much to like about this disappointing hotel

Cons: Poor breakfast selection. noisy room next to busy intersection which was listed as "Soundproof" but was noisy all night, beep beep beep from the cars

Pros: I've been there for twice, than i really like for the delicius breakfast because a lot's of food (western food n traditional food) also good location close by Railink station to the Airport.

Cons: sometimes problem with the key room

Pros: Near the City Train station

Cons: Nothin

Pros: Clean

Cons: The smell of the room when i first enter the room not so good. They didn’t refill the food for the breakfast, it’s only 8 am and the food are already empty. The staff in the restaurant not friendly at all. There is no minibar at the room. The wall is so thin i can hear the alarm from other room, eventhough it’s in silent vibrate mode.. 4 star LMAO

Pros: Nice location

Cons: Was given a room with no view, level 1, very noisy.

Pros: All including the staffs, except the window blind and the fettuccine carbonara (too thick).

Cons: The window blind is faulty.

Pros: The location is good

Cons: The bathroom is too small

Pros: Rooms were big and hotel was airy. The food was pretty good too.

Cons: It was a bit dingier than the photos suggested and the environs felt more backstreet than mainstreet. But I didn't feel particularly unsafe during the day. Didn't go out at night.

Pros: breakfast not bad

Cons: facilities is a bit old

Pros: Clean, simple breakfast and friendly staffs

Pros: Great location, only 10,15 minutes walk from airport train stop in medan, tip top restaurant very near, great indonesian food, javanese coffee ice cream! Good selection at breakfast, lots of choice, good air conditioning, hotel shuttle car back to central train station, definitely recommend getting the train to the city, fast, clean, modern, if you buy online tickets can be cheaper, would definitely stay at Hermes palace again, good value, loved tip top restaurant, lots of old Dutch buildings in the area

Cons: Shame there wasn't room for a swimming pool

Pros: Breakfast was a good selection. Room was clean. Good facilities. And the staff were very friendly.

Cons: I asked 3 times on top of the initial booking enquiry for an airport pickup (a service they say they provide) but they never responded. I arrived at 11.30pm and there were people loudly moving furniture on the level above for what felt like an hour.

Pros: -breakfast very nice and good taste..many choices..coffee is the best! -staff at cafe very friendly.. -room very clean and what you paid you got it.. -

Cons: - every floor dont have water dispenser. i already ask staff about this..if you want hot water you must ask from cafe/kitchen at ground floor, they will give you.. if you want plain water you must buy mineral water in bottle..i came with my daughter 2yrs old.. its difficult for me to make milk on night for her.. not very family friendly.. - the 2nd day stay have renovation in front my room...make noise..my daughter wake up early because the noise..3rd day stay my husband tell the housekeeping about the noise..at the noon, hotel staff came and give us memo apologies regarding the renovation.. -im booked for the standard room.. its quite small to us..its not suitable if u have children and i upgrade my room to deluxe family room..is big room with 2 queen bed.. -welcome drink just mineral water.. no tea, no instant coffee..

Pros: the bed was comfortable, and the staff as usual always polite and helpful toward customers

Cons: there's unpleasant smell at room where I stayed that could be smell when the electricity off... and the waterway lid on the bathroom floor was missing

Pros: People are nice!

Cons: Small room and small bathroom

Pros: Room was quite tight, but clean. Bathroom was clean and comfortable too. I loved that it locates right in front of the legendary Tip Top at Kesawan area. I havent tried the hotel’s cafe but if i stayed for one more night, i would definitely tried at least a cup of coffee. The ambiance of the cafe was excellent. Breakfast was good too.

Cons: Parking is very limited.

Pros: A lot of street noise from outside which was difficult to block out at times, but other than that it was great. Staff were friendly, breakfast was good, room was clean. Would stay again.

Pros: Lovely crisp clean white sheets, comfy pillow....nice single room, well laid out...little desk, spot to hang cloths. Bathroom also very clean. Great menu for room service. Good cafe on main floor. Buffet style breakfast was included in my price, tasty, lots of choices. Staff very friendly and helpful. Close to ATMs. Airport train station a short distance away.

Cons: All good. I read a lot so am thrilled when Asian hotels have bedside lamps....that was one thing that was missing.

Pros: It was very good.

Pros: The swimming pool is 24 hours open.

Cons: The WIFI is too bad. I has to connect the internet by using my mobile phone as the hotspot. It has to be improved.

Pros: The room was spacious and comfortable..no doubt the hotel location is nearby with historic places n shopping mall and easy access with various public transportation

Cons: Hot shower not functioning very well..roo

Pros: Fast servise with smiling face

Cons: Nothing bad

Pros: The swimming pool is open 24 hours!

Cons: there was not a lot of toilettpaper, no handwashpaper

Pros: Breakfast

Cons: Bathroom

Pros: Extremely helpful staff with excellent English. The room was faultless - exceptionally clean, large and comfortable. The hotel itself was very grand, and the restaurant had a huge buffet for breakfast which was much appreciated.

Cons: Nothing!

Pros: Location was good.

Cons: Beds and bedsheets were dirty, bathroom was still having staines all over the tile floors and there was even a used cotton bud left below the sink.

Pros: Location and comfortable room

Cons: Nothing

Pros: Business centre service was good, they helped us to arrange transport to Lake Toba. The car +driver package was a tad expensive but you pay for what you get which is a relatively new Innova that is clean and smoke-free. The driver is knowledgeable and very accommodating to our requests. The breakfast buffet spread is decent with enough choices, they have an egg station which is a bonus for this hotel category.

Cons: Our room faced the main road and it was a little hard to fall asleep what with the constant beeping of horns. Indonesians drivers would lean on their horn for the smallest incursion into what they perceive to be their lane and sometimes just for the heck of it. The hotel has a separate wing for smoking rooms but we could smell a faint cigarette smell in our room, probably coming through the central air-conditioning. The shower is an unfathomable mystery. No matter how you set the temperature it would cycle through from scalding hot to cold in an unending loop.

Pros: Is just nice to move around.

Cons: The place is ok.. But there are mositers around n i inform the manger to sparn to the airconit is not cold... best this is ok...

Pros: Close to the highway to the airport and train station too

Cons: your bath room flooding. water did not flow to the drainage.

Pros: The location wise The bed was super comfy The staff were friendly and helpful

Cons: The room seems very old

Pros: Staf good

Cons: all ok

Pros: located in front of Merdeka Walk so easy to find food. there are also nearby fastfood restaurant that are open 24hours.

Cons: could find a nearby convenient shop nearby.

Pros: the room is spacious but the Aircond is so bad

Pros: Staff is friendly. Food selection is adequate.

Cons: Ask for a room that can smoke but the window can't be open. The pillow case has stain in it. The room electricity kept getting cut for a few times.

Pros: Food and breakfast is good, the staff excellent , security the best .

Cons: So far ok only toilet no really rating 6

Pros: more all the services

Cons: better than one

Pros: The staff there were extremely nice. The location is nice and not far from CIMB Niaga Bank. There is also a convenience store next to the hotel entrance. The food they serve at breakfast is great and good. Definitely will come back and stay there again

Cons: toilet is a bit small and its a bit hard to enter the toilet. No hair dryer and iron board inside room.

Pros: Staff service is ok

Cons: Smoke and no clean pillow super yellow colour。not like last time already。。。

Cons: The window

Pros: Only the location coz I like to eat in nearby resto and have massage in the next door.

Cons: I have to re-booking it because in their system' they said it was cancelled (where it was confirmed in my booking app and in my SMS from them). When I re-booked the price was higher but I have no other choice. I ended up having two bookings, and in my booking app they said I didnt show up (for the 1st confirmed booking). It was so unpleasant experience.

Pros: Very very low class this hotel high rate but low class

Cons: 0 point

Pros: Hotel location near city center and money worth to stay

Cons: I book 2 room and The water heater is not functioning at both room

Pros: Big room..

Cons: Spring matress very soft.. Breakfast late.. 7.00 oclock not ready yet.. and very simple break fast

Pros: hospitality the staff were served excellent

Cons: Breakfast too fast to close and air con not cooling

Pros: the bed good charm & clean

Cons: the breakfast please more lengkap,. for ex : the juice, vege. thx

Pros: Good Breakfast, friendly staff, they kept some of our luggage for a few days after check-out because we were leaving on a tour. A shuttle was waiting for us at the airport.

Cons: No window in the room, room had carpet on the floor.

Cons: the hotel is far away from the downtown. and the service is not good, even let others know customer's schedule...!!! this is too bad and it is privacy of customer!