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Shinta Guest House

Jl. Lasem No.6, Malang 65112, Indonesia
+62 341 366 339

Cheapest
rate per night

8.1

Excellent
based on 109 reviews
Shinta Guest House - Malang, East Java, Indonesia
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Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $22
KAYAK

Good to know

Value for money 8.2
Distance to city centre 1.5 km
Location rating 8.4

Rooms

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Reviews

Traveller rating

12
12
5
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Aug 2019
    5.0

    Staff were friendly and helpful.

    They definitely need to do a better cleaning job of the whole room.

  • Good
    Aug 2019
    7.5

    room is clean and surrounding

    breakfast not good

  • Excellent
    May 2019
    9.2

    Clean, comfortable room. Nice and calm location.

    Employees of this guest house can not speak english. The breakfast wasnt very good. Chicken for breakfast:(

  • Excellent
    Jan 2019
    8.3

    the room is clean and have good lighting, bed and pillows are good. Friendly and helpfull staffs

    When first time come in to bathroom have bad smell, Have some ants around wastafel

  • Mediocre
    Sep 2018
    3.8

    The rooms are okay. They could use some refreshing and bed covers had some stains but it's not bad. In the neighborhood, they have some very cool restaurants, like the pizzeria across the street.

    Staff is lazy. They are not helpful at all. We asked for a scooter, they could not provide one and we had to ask 3 times until they helped us find another rental service. This didn't work out (they only tried to call 5 companies and then they gave up) and they didn't help us find other options so we decided to walk through the city. When we came back, we ordered a bacak and they guy really tried to rip us off. We were so shocked that girl from the reception agreed with him instead of helping us pay a reasonable price! Very disappointing!! Also, we ordered laundry service. We agreed on 20000 without ironing. Next day, we had to pay 47000! This hotel handles things in a really strange way. Mismanagement. We had the feeling that the staff doesn't communicate at all about things they agreed on with guests. They don't speak English very well, they seemed to be glad if the conversation was over and we wondered if they really knew what we meant. We paid way to much for this hotel, it's a bad price/quality ratio. They promised to clean the room every day which they didn't. That's an example of what I meant when I said they were lazy. I only saw them staring at a computer screen. They couldn't even clean the tables from breakfast within half an hour. The breakfast was very plain and we wondered if it was fresh. They did constructions during breakfast and simply asked us to move to another table instead of waiting till breakfast time was over! Don't go here!!!

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About

Overview

With a stay at Shinta Guest House in Malang (Klojen), you'll be within a 5-minute drive of Alun-Alun Kota and MOG Mall Olympic Garden. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 109 reviews

8.0

Cleanliness

8.1

Comfort

8.0

Staff

8.2

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Car hire
Internet
Concierge service
Laundry service
No smoking
Express check out
Air-conditioned
24-hour front desk
Airport Shuttle (Surcharge)
Free parking
Storage available
Laundry facilities
Room service
Cable or satellite TV
Pets not allowed

Photos

Shinta Guest House - Malang - Building All photos (5)
Shinta Guest House - Malang - Bathroom Bathroom (1)
Shinta Guest House - Malang - Bedroom Bedroom (1)
Shinta Guest House - Malang - Building Building (1)
Shinta Guest House - Malang - Living room Living room (1)

Location

Most popular landmarks

  • Kanjuruhan Stadium 21 km
  • Mount Bromo 31.6 km

Getting Around

Malang 10.9 km
Surabaya Juanda 67.6 km

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