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|Value for money||8.2|
|Distance to city centre||1.5 km|
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Staff were friendly and helpful.
They definitely need to do a better cleaning job of the whole room.
room is clean and surrounding
breakfast not good
Clean, comfortable room. Nice and calm location.
Employees of this guest house can not speak english. The breakfast wasnt very good. Chicken for breakfast:(
the room is clean and have good lighting, bed and pillows are good. Friendly and helpfull staffs
When first time come in to bathroom have bad smell, Have some ants around wastafel
The rooms are okay. They could use some refreshing and bed covers had some stains but it's not bad. In the neighborhood, they have some very cool restaurants, like the pizzeria across the street.
Staff is lazy. They are not helpful at all. We asked for a scooter, they could not provide one and we had to ask 3 times until they helped us find another rental service. This didn't work out (they only tried to call 5 companies and then they gave up) and they didn't help us find other options so we decided to walk through the city. When we came back, we ordered a bacak and they guy really tried to rip us off. We were so shocked that girl from the reception agreed with him instead of helping us pay a reasonable price! Very disappointing!! Also, we ordered laundry service. We agreed on 20000 without ironing. Next day, we had to pay 47000! This hotel handles things in a really strange way. Mismanagement. We had the feeling that the staff doesn't communicate at all about things they agreed on with guests. They don't speak English very well, they seemed to be glad if the conversation was over and we wondered if they really knew what we meant. We paid way to much for this hotel, it's a bad price/quality ratio. They promised to clean the room every day which they didn't. That's an example of what I meant when I said they were lazy. I only saw them staring at a computer screen. They couldn't even clean the tables from breakfast within half an hour. The breakfast was very plain and we wondered if it was fresh. They did constructions during breakfast and simply asked us to move to another table instead of waiting till breakfast time was over! Don't go here!!!
With a stay at Shinta Guest House in Malang (Klojen), you'll be within a 5-minute drive of Alun-Alun Kota and MOG Mall Olympic Garden. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 109 reviews
Value for money
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Most popular landmarks
- Kanjuruhan Stadium 21 km
- Mount Bromo 31.6 km
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