Prices are in New Zealand Dollars.

Riviera Hotel Macau

Rua Comendador Kou Ho Neng, Macau
+853 2833 9955

Cheapest
rate per night

8.2

Excellent
based on 1,793 reviews
Riviera Hotel Macau - Macau, Macau
Check-in
-
Check-out
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Provider Nightly total
Expedia $120
TripAdvisor $165
Priceline $171
Expedia
TripAdvisor
Priceline

Good to know

Distance to city centre 4.0 km
Location rating 7.1
Nearest airport Macau
Distance to airport 5.2 km

Rooms

Check-in
Check-out

Deluxe rooms

$171+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$171 per night

Superior rooms

$120+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$120 per night

Reviews

Pros

Cons

Traveller rating

68
45
12
10
0

Time of year

Traveller type

Show reviews that mention

+
casinos in 4 reviews
comfortable bed in 22 reviews
good breakfast in 28 reviews
good food in 12 reviews
good location in 31 reviews
great view in 59 reviews
macau ferry terminal in 3 reviews
new year in 3 reviews
nice hotel in 60 reviews
price was so reasonable in 4 reviews
room was nice in 51 reviews
shuttle bus in 49 reviews
smart phone in 11 reviews
staff were helpful in 53 reviews
stay in this hotel in 52 reviews
stores restaurants bars in 7 reviews
walk to the city center in 19 reviews
  • Excellent
    Oct 2019
    9.0

    Every thing over all

    Nil

  • Good
    Sep 2019
    7.5

    Breakfast is okay but the quality can be better. As for the room, the window needs to be cleaned for better view.

  • Excellent
    Sep 2019
    10.0

    Free shuttle service was a plus, and would be better if it could have provided more frequent shuttle services!

  • Okay
    Aug 2019
    4.2

    View

    The carpet of the room did not clean up well. Generally, the room is not clean before giving to customer.

  • Mediocre
    Aug 2019
    3.3

    Very little to like. Best I can say is that the hotel was cheaper than many of the other options available in Macau. However, it was not worth the reduced price and I cannot recommend anyone stay here.

    I am shocked that this is considered a four-star hotel and the ratings agency should seriously consider a downgrade. Location was terrible (out of the way and up on a hill). Staff spoke very little English, which was surprising, but would have been manageable if they hadn't also been rude and unhelpful when we asked questions and shown no patience or interest in working with us to communicate. Room was not clean and I found a splotch of blood on the outer sheet on one of the beds. When I complained to the hotel they acted annoyed that I had dared to point this out. They finally changed the sheet but never apologized or did anything further to make up for such a disgusting discovery. We stayed in a four-person suite yet the room's Nescafe coffee machine only came with two pods (one for regular coffee and one for decaf). We asked the front desk to give us 2-3 more caffeinated pods as there were four of us staying in a four-person suite They were again annoyed that we asked and initially refused to bring us the pods, saying that we'd have to pay if we wanted as many pods as we had people. They relented after we explained for the 10th time that it was a four-person room but then brought up two more decaffeinated pods despite us requesting caffeinated pods multiple times. When we pointed out this mistake they were incredibly rude and said they'd switch them out yet we never received any further caffeinated pods. The suite also contained multiple prominent and impossible to miss brochures decorated with scantily clad women (bad enough to make a Victoria's Secret catalog look tame) advertising the hotel's "adult television channels". This was misogynistic, degrading, tacky, and something that I imagine would not appeal to most sophisticated travelers.

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About

Overview

Located in Xiangzhou, this hotel is within a 15-minute walk of Chapel of our Lady of Penha, A-Ma Temple, and Macau Tower Convention and Entertainment Centre. Senado Square and Macau Tower are also within 15 minutes.

Expedia

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 1,793 reviews

8.6

Vibe

8.3

Room

4.4

WiFi

1.7

Wellness

Things to know

  • Good shuttle service
  • Very quiet
  • Luxurious Hotel
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Air-conditioned
24-hour front desk
Safe
Fitness centre
Storage available
Free Wi-Fi
Lift
Laundry facilities
Hairdryer
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)
Rooftop
Cable or satellite TV
Coffee shop
Airport shuttle

Photos

Riviera Hotel Macau - Macau - Building All photos (53)
Riviera Hotel Macau - Macau - Banquet hall Banquets (1)
Riviera Hotel Macau - Macau - Bathroom Bathroom (8)
Riviera Hotel Macau - Macau - Bedroom Bedroom (22)
Riviera Hotel Macau - Macau - Building Building (3)

Location

Most popular landmarks

  • A-Ma Temple 0.5 km
  • Maritime Museum 0.5 km
  • Nam Van Lake Cybernetic Fountain 0.6 km
  • St. Augustine's Square 0.7 km
  • Macau Tower 0.7 km
  • Largo do Senado 0.9 km

Macau travel guide

Learn about Macau on KAYAK

Getting Around

Macau Ferry 2.1 km
Macau 5.2 km
Shenzhen East 75.9 km
huizhouxi 132.6 km

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