Prices are in New Zealand Dollars.

Best Western London Queens Crystal Palace Hotel

122 Church Road, London, SE19 2UG, United Kingdom
+44 208 653 6622

Cheapest
rate per night

7.4

Good
based on 3,710 reviews
Best Western London Queens Crystal Palace Hotel - London, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $56
Expedia $62
KAYAK $66
TripAdvisor
Expedia
KAYAK

Good to know

Value for money 7.6
Distance to city centre 9.8 km
Location rating 7.0
Nearest airport London Gatwick
Distance to airport 29.5 km

Rooms

Check-in
Check-out

Executive rooms

$144+

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Bed type
Provider
Nightly base price
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Unknown
$144 per night
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Unknown
$154 per night

Double rooms

$56+

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Bed type
Provider
Nightly base price
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Unknown
$144 per night
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Unknown
$56 per night
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Unknown
$62 per night
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Unknown
$66 per night
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Unknown
$70 per night
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Unknown
$88 per night

Standard rooms

$73+

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Bed type
Provider
Nightly base price
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Unknown
$112 per night
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Unknown
$163 per night
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Unknown
$73 per night

Reviews

Pros

Cons

Traveller rating

348
441
330
160
2

Time of year

Traveller type

Show reviews that mention

+
building site in 97 reviews
clean room in 647 reviews
comfy bed in 234 reviews
crystal palace in 27 reviews
flights of stairs in 47 reviews
great value in 124 reviews
newly renovated in 24 reviews
nice hotel in 277 reviews
pay for parking in 85 reviews
pay for wifi in 112 reviews
room was very small in 617 reviews
staff were friendly in 462 reviews
  • Okay
    Oct 2019
    4.6

    Too be honest location

    Cameras everywhere, Staff unfriendly Watching us all the time. Felt uncomfortable. The food was discussing shop brought food. Prices for what you got was far too much

  • Okay
    Oct 2019
    5.0

    Dinning area was clean and nice.

    Room was way too small for 3 beds and had no ventilation.

  • Good
    Oct 2019
    6.3

    The breakfast (I had the continental) was ok, but the croissants were slightly disappointing, the ham and cheese basic and the coffee not to my taste. The yoghourt was good but there was not enough fresh fruit.

    I had to move rooms. Room 71 which I was given had no electric sockets to put a kettle in (there was black plastic over the socket area). The window was wide open and was such that a woman of 70 could not close on her own. Luckily I hadn't unpacked. A helpful member of staff arrived quickly once i rang reception and helped me upstairs with my case. Room 176 upstairs was better and had the basic facilities, but it wouldn't hurt to leave a biscuit or two as well as the tea and coffee.

  • Excellent
    Oct 2019
    10.0

    The man on the desk ibrahim was extremely helpful changed my room for me with no problems

  • Mediocre
    Oct 2019
    3.8

    Location

    Steep stairs at entrance with no ramp or assistance for elderly and disabled with luggage or shopping, plus inconsiderate drivers blocking road while unloading instead of parking first. Room claustrophobic with only inches around beds and having to step sideways around beds and duck to avoid hitting head on tv box on wall. English breakfast left out too long, drying bacon, sausages and hash browns, scrambled eggs watery and tasteless, beans with skin on sauce. No wifi obtained in room / no signal. Only wifi in reception area. Parking charge of £10 per night in limited space car park with no option to park on road as resident permit parking only in surrounding roads for householders. Complaint to reception and restaurant fell on deaf ears as language difficulties in understanding our point.

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About

Overview

Built in 1854 to coincide with the reopening of the Crystal Palace exhibition venue, Best Western London Queens Crystal Palace Hotel is a striking Victorian building in one of the most picturesque parts of south London. A stay here puts you in good company – French writer Emile Zola resided here for many months in the 1890s during his time in exile, while German emperor Kaiser Wilhelm II used the hotel as a base for his visits to Queen Victoria. Our updated rooms all come with contemporary décor, air conditioning, flat-screen TV and hairdryer. We also have an onsite car park, conferencing facilities, Italian restaurant and spacious ground floor lounge bar with satellite TV. Selhurst Park football ground is only a five-minute drive away, while Crystal Palace Park is just two minutes by car. If you’re looking to do a spot of sightseeing while you’re here, you’ll find the major attractions of central London around 8 miles from the hotel.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.4 Good

based on 3,710 reviews

7.9

Cleanliness

7.5

Comfort

7.4

Staff

7.6

Value for money

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Business centre
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Designated smoking area
Storage available
Free Wi-Fi
Lift
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Linens
Towels
Express check out
Disabled access

Photos

Best Western London Queens Crystal Palace Hotel - London - Building All photos (35)
Best Western London Queens Crystal Palace Hotel - London - Bar Bar (1)
Best Western London Queens Crystal Palace Hotel - London - Bathroom Bathroom (4)
Best Western London Queens Crystal Palace Hotel - London - Bedroom Bedroom (9)
Best Western London Queens Crystal Palace Hotel - London - Buffet Buffet (5)

Location

Most popular landmarks

  • Palace of Westminster 9.7 km
  • Westminster Abbey 9.8 km
  • Westminster Bridge 9.9 km
  • Big Ben 9.9 km
  • Tower Bridge 10 km
  • London Eye 10.1 km

London travel guide

Learn about London on KAYAK

Getting Around

London City 13.5 km
London Heathrow 26.6 km
Crystal Palace, Greater London 0.9 km
Sydenham Hill, Greater London 1 km

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