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|Heraklion N. Kazantzakis Apt.|
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Extremely friendly, competent and helpful staff. Excellent food and drinks. We loved to stay at the pool. Everything very modern and renovated. Perfect hotel for couples. Everything was clean. Good gym for a hotel of that size. Supermarkets and other restaurants can be found directly outside the hotel on the main street. But we preferred to eat in the hotel. Bus stop to arrive from the airport or to return to the airport can be reached within 300-400 meters.
Nice check in using their app. Everything in the hotel in new and modern. All staff are pleasant and they do not have aggressive approach. When we asked to watch football match - the waiter immediately asked a colleague to connect to a projector on the wall. Breakfast was good, not so many options (for fresh and dried fruits, types of bread or similar) but they have show cooking for making omlets. There is almond milk, but only filter coffe - any other coffe you need to pay extra. Lunch was great - tasty, quantity and price. Coctails were also nice but more expensive than in other bars.
We were interested in using spa area but when I came to the reception of wellness there were two ladys; both of them were not so good at giving a description of the offer of massages and they did not know which sauna do they have (hammam and simple one??). Sunbeds around pool are nice but the water in the pool was cold (it is not heated).
Unfortunately due to the issue with Thomas cool we were only able to stay in Cooks 5 of the 6 nights we were in Crete however we were transferred to their sister hotel for our final night, all costs were included and did not require anything from us. This is course wasn’t ideal but was stress free! The main bummer was that the sister hotel, despite having a higher rating, in n way compared to Cooks. Cooks is in a great location, it was exceptionally clean with bedrooms being cleaned and towels changed every day. We really liked the electronic payment system via the app which made things a lot simpler. The pool area was lovely, they played music throughout the day which was chilled and gave it a little atmosphere. We had breakfast only which was to a good standard, there could have been a little more selection but what was there tasted great and was well presented! We ordered from the bar snack menu on a couple of occassions and this was soooo tasty, their chips were the best!! The cocktails are a little pricey but are some of the best in the area, their Zombie was my boyfriends favourite and nowhere in the area could make one up as good as Cooks! We are a young couple and finding a hotel which suits us is usually quite difficult without having that very young clubby vibe but this was perfect. We would 100% come again!
Due to the hotel closing and perhaps time of year also, we weren’t able to try out the VR rooms which was a bit disappointing. As I mentioned before there could have been a bit more of a selection of food for the breakfast and the prices of cocktails were one of the most expensive in comparison to surrounding bars but the quality was definitely great.
Great breakfast , nice facilities (Gym,spa, pools , game area) rally friendly staff and Amazing they have anche app for comunications with guests and to pay inside the hotels.
The room is big, no bath, view to the pool(steal quiet), the food is diverse and tasty. Close to everything, many shops, beach, We took bus from the airport 3.30 per person, really easy. The hotel staff was very nice and friendly. Good music and good vibes. Highly recommended hotel.
Everything was great. Very expensive escape room / rage room/ massage .
With a stay at The Z Club - New Generation Hotel, you'll be centrally located in Hersonissos, within a 10-minute drive of Star Beach Water Park and Crete Golf Club. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 202 reviews
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