Prices are in New Zealand Dollars.

Shangri-La's Mactan Resort & Spa

Punta Engano Road PO Box 86 Lapu-Lapu City, Cebu City 6015, Philippines
+63 322 310 288

Cheapest
rate per night

8.8

Excellent
based on 20,133 reviews
Shangri-La's Mactan Resort & Spa - Cebu City, Cebu, Philippines
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Cancelon $381
Hotels.com $399
TripAdvisor $431
Cancelon
Hotels.com
TripAdvisor

Good to know

Distance to city centre 11.9 km
Location rating 7.6
Nearest airport Cebu City Mactan Intl
Distance to airport 4.3 km

Rooms

Check-in
Check-out

King rooms

$534+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$534 per night
IMAGE
King bed
$639 per night
IMAGE
Unknown
$667 per night
IMAGE
Unknown
$667 per night
IMAGE
King bed
$781 per night

Premier rooms

$490+

Photo
Bed type
Provider
Nightly base price
IMAGE
Twin bed
$490 per night
IMAGE
King bed
$507 per night
IMAGE
Twin bed
$523 per night
IMAGE
King bed
$534 per night
IMAGE
Unknown
$557 per night
IMAGE
King bed
$588 per night
IMAGE
Unknown
$609 per night
IMAGE
Unknown
$717 per night

Double rooms

$720+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$720 per night
IMAGE
Unknown
$738 per night
IMAGE
Unknown
$752 per night

Deluxe rooms

$381+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$381 per night
IMAGE
King bed
$399 per night
IMAGE
Twin bed
$430 per night
IMAGE
Unknown
$431 per night
IMAGE
Unknown
$441 per night
IMAGE
Unknown
$448 per night
IMAGE
Unknown
$448 per night
IMAGE
Unknown
$449 per night
IMAGE
Unknown
$450 per night
IMAGE
King bed
$451 per night
IMAGE
Unknown
$451 per night
IMAGE
King bed
$458 per night
IMAGE
King bed
$458 per night
IMAGE
King bed
$465 per night
IMAGE
Unknown
$477 per night
IMAGE
Unknown
$483 per night
IMAGE
King bed
$485 per night
IMAGE
King bed
$486 per night
IMAGE
Unknown
$491 per night
IMAGE
Twin bed
$497 per night
IMAGE
Twin bed
$521 per night
IMAGE
Twin bed
$521 per night
IMAGE
Twin bed
$523 per night
IMAGE
King bed
$657 per night
IMAGE
Twin bed
$657 per night
IMAGE
Twin bed
$657 per night

Reviews

Pros

Cons

Traveller rating

363
96
32
5
1

Time of year

Traveller type

Show reviews that mention

+
beautiful grounds in 7 reviews
breakfast buffet in 62 reviews
check in process in 5 reviews
child friendly in 4 reviews
excellent service in 27 reviews
food was very good in 104 reviews
little bit in 56 reviews
private beach in 153 reviews
range of activities in 25 reviews
shangri-la in 33 reviews
sit and listen in 4 reviews
staff were amazing in 175 reviews
summer vacation in 4 reviews
swimming pool in 12 reviews
water slides in 24 reviews
way overpriced in 6 reviews
  • Okay
    Nov 2019
    6.0

    swimming

    location , food

  • Excellent
    Nov 2019
    9.0

    the service. staff were exceptional

    location

  • Excellent
    Nov 2019
    10.0

    Our room had an ocean view that was lovely, and the food at all the restaurants was very good. We liked the view and the quiet atmosphere of the Ocean Club Lounge best. Breakfast and happy hour were fantastic, and the staff friendly and attentive. I took a snorkeling lesson from Alan, who was very patient with me and ensured I safely learned how to use the equipment. Alan was also the leader for the snorkeling activity that afternoon, and he made sure that I saw all the things of interest in the marine sanctuary. It was one of the highlights of my stay and a great memory I will have forever. I also enjoyed the view from the Ocean Wing pool and spent a lot of time relaxing there. The tourist desk staff arranged a day tour of Bohol for us that was excellent. We used the laundry service and were extremely satisfied with how our clothes were cleaned. We met several people from other countries and enjoyed talking with them.

    More designated smoking areas would be nice, but I understand the reasons for not having many.

  • Poor
    Nov 2019
    2.0

    Nice privit beach.

    This hotel has to wait too long for breakfast and check in and out of the hotel. The hotel room is too old, and the room is too bad for the price.

  • Excellent
    Nov 2019
    9.0

    I appreciated the attentiveness of your staff, especially Nelues at the Ocean Wing pool and Ruel, the housemaid in the Ocean Lounge section. They exceeded my expectations. Loved Anton too. The lounge breakfast was excellent as well as the evening meal. Great food, great view. I also appreciated the adult only pool and evening lounge use. This exclusivity was a major reason why I upgraded to the Ocean Lounge. If not for the reservation process (see below) I would stay here again and again. Compliments to your staff!!!

    There were several instances of kids running up and down the hallways. I realize you cannot patrol the hotel but I wanted to bring this to your attention. I was guaranteed an ocean view but I mostly saw a wall and buildings across the way. Not ideal and certainly not what I paid for. Finally and most importantly, I booked a Panorama Ocean View room in August 2019 with access to the Ocean Club Lounge per booking.com's confirmation. This room was more expensive than the Ocean Club room but guaranteed me a beautiful view and Lounge access. In October, Ocean Club access was no longer a part of my Panorama room booking, ie your hotel did not honor what I originally booked. The only alternative was to move to the Ocean club floor. However, I was charged MORE even though the room price was lower (Ocean Club room price was lower than the Panorama room price). Your hotel would not refund me the difference in price which is unethical. After many, many calls (total time exceeded 4 hours) to booking.com, they, not your hotel, agreed to refund me the difference. Because of this issue, I will never recommend this hotel to anyone.

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About

Overview

When you stay at Shangri-La's Mactan Resort & Spa in Lapu-Lapu, you'll be in the business district, within a 15-minute drive of Cebu Yacht Club and J Centre Mall. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 20,133 reviews

9.0

Wellness

8.5

Service

5.4

Comfort

5.1

Value

Things to know

  • Nice building
  • Friendly atmosphere
  • Friendly service
  • Professional service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Game room
Child pool
No smoking
Express check out
Hairdryer
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Private beach
Steam room
Wedding services
Outdoor tennis
Scuba diving
Cable or satellite TV

FAQs when booking at Shangri-La's Mactan Resort & Spa

Where is Shangri-La's Mactan Resort & Spa located?

Shangri-La's Mactan Resort & Spa is located at Punta Engano Road PO Box 86 Lapu-Lapu City, 11.9 km from the centre of Cebu City. SM City Cebu is the closest landmark to Shangri-La's Mactan Resort & Spa.

When is check-in time and check-out time at Shangri-La's Mactan Resort & Spa?

Check-in time is 14:00 and check-out time is 12:00 at Shangri-La's Mactan Resort & Spa.

Does Shangri-La's Mactan Resort & Spa offer free Wi-Fi?

Yes, Shangri-La's Mactan Resort & Spa offers free Wi-Fi.

Does Shangri-La's Mactan Resort & Spa offer free parking?

Yes, Shangri-La's Mactan Resort & Spa offers free parking.

Does Shangri-La's Mactan Resort & Spa offer free airport shuttle service?

No, Shangri-La's Mactan Resort & Spa does not offer free airport shuttle service.

How far is Shangri-La's Mactan Resort & Spa from the airport?

Shangri-La's Mactan Resort & Spa is 4.3 km from Cebu City Mactan Intl. Shangri-La's Mactan Resort & Spa is 86.7 km from Panglao Bohol–Panglao Intl.

Can you bring pets to Shangri-La's Mactan Resort & Spa?

No, pets are not allowed at Shangri-La's Mactan Resort & Spa.

Does Shangri-La's Mactan Resort & Spa have a pool?

Yes, Shangri-La's Mactan Resort & Spa has a pool on-site.

Photos

Shangri-La's Mactan Resort & Spa - Cebu City - Building All photos (68)
Shangri-La's Mactan Resort & Spa - Cebu City - Banquet hall Banquets (3)
Shangri-La's Mactan Resort & Spa - Cebu City - Bathroom Bathroom (1)
Shangri-La's Mactan Resort & Spa - Cebu City - Beach Beach (1)
Shangri-La's Mactan Resort & Spa - Cebu City - Bedroom Bedroom (20)

Location

Most popular landmarks

  • SM City Cebu 11.2 km
  • Banilad Towncenter 12.4 km
  • Cebu Provincial Museum 12.4 km
  • Parkmall 12.4 km
  • Gaisano Country Mall 12.4 km
  • Ayala Center 12.6 km

Cebu City travel guide

Learn about Cebu City on KAYAK

Getting Around

Cebu City Mactan Intl 4.3 km
Panglao Bohol–Panglao Intl 86.7 km

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