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Value for money
Distance to city centre
|Kuala Lumpur Intl|
Distance to airport
|"Great spa and nice staff."||(in 349 reviews)|
|"Excellent room and great location."||(in 279 reviews)|
|"Amazing breakfast, many choices for everyone."||(in 229 reviews)|
|"Old furniture and old white towels"||(in 27 reviews)|
|"And rooms very old little dirty!"||(in 117 reviews)|
|"Dirty of room and bathroom"||(in 135 reviews)|
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Very polite staff who make you feel welcome. the Club floor room is very spaceious. Pool area look a tired and need some facelift.
none... it was perfect
In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.
Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.
The staff were extremely well polite & helpful. They couldnt do enough for you. We were given a fantastic clean room with views overlooking the Towers. All the facilites inside the hotel were excellent and the food was lovely! We will definately stay here again and recommend to friends.
Location near the shopping centers, songs at night in the loppy, the deluxe room was nice and clean.
the check in procedure, the room was not ready and they want us to bay the whole amount one time at check in, the swimming pool not good and the chairs around it is dirty and old, the loppy chairs also very old.
Location is amazing, just a few minute walk to everywhere you need to go. Staff are very well trained and kind.
There is no airport shuttle even it was shown on their page, swimming pool is very tiny and needs some renovations.
Showcasing unique views of Kuala Lumpur City Centre, Hotel Istana is located in Kuala Lumpur and is an easy walk from Bukit Bintang Monorail Station. It also provides private parking on site and is a short drive from Petronas Towers, Suria KLCC and KLCC Park.
Guests are able to work out in the well-equipped fitness centre or have a game of tennis at the hotel's outdoor tennis courts. Relaxation facilities include a Jacuzzi, an outdoor pool and a sauna. It also provides free Wi-Fi, 24-hour room service and a ballroom.
Recently refurbished, Hotel Istana has 486 comfortably furnished rooms. Each features a variety of entertainment amenities, including movies-on-demand and a flat-screen TV.
The hotel's restaurant is the perfect place to relax after a day's sightseeing, with a selection of international and Asian dishes available. There is also a sports bar, where guests can watch their favourite teams. A wide variety of cafés and restaurants can also be found close by.
Hotel Istana is surrounded by the area's popular tourist attractions, including Kuala Lumpur Tower, which is a short walk away. Guests can also easily visit Pavilion Kuala Lumpur.
based on 2,927 reviews
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Reviews about Hotel Istana Kuala Lumpur City Center
Most popular landmarks
- Jalan Alor 0.4 km
- Aquaria KLCC 0.6 km
- Kuala Lumpur Tower 0.8 km
- Berjaya Times Square 0.8 km
- Petronas Towers 0.9 km
- Petaling Street 1.5 km