Hotel Istana Kuala Lumpur City Center
73 Jalan Raja Chulan,, Kuala Lumpur 50200, Malaysia
+60 321 419 988
Cheapest
rate per night
8.3
Excellent
based on 2,927 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | $38 |
| Hotels.com | $53 |
| Expedia | $53 |
Good to know
Value for money |
8.0 |
|---|---|
Distance to city centre |
2.8 km |
Location rating |
9.1 |
Nearest airport |
Kuala Lumpur Intl |
Distance to airport |
45.7 km |
Rooms
Deluxe rooms
$44+
Bed type
Provider
Total stay + taxes & fees
Unknown
$44
Unknown
$53
Unknown
$53
Unknown
$55
Unknown
$56
Unknown
$59
Standard rooms
$38+
Bed type
Provider
Total stay + taxes & fees
Unknown
$38
Reviews
Pros
| "Great spa and nice staff." | (in 349 reviews) |
|---|---|
| "Excellent room and great location." | (in 279 reviews) |
| "Amazing breakfast, many choices for everyone." | (in 229 reviews) |
Cons
| "Old furniture and old white towels" | (in 27 reviews) |
|---|---|
| "And rooms very old little dirty!" | (in 117 reviews) |
| "Dirty of room and bathroom" | (in 135 reviews) |
Traveller rating
752
319
129
30
3
Time of year
Traveller type
Show reviews that mention
+
-
GoodDec 20106.7
Very polite staff who make you feel welcome. the Club floor room is very spaceious. Pool area look a tired and need some facelift.
none... it was perfect
-
OkayDec 20105.0
In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.
Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.
-
GoodNov 20108.0
The staff were extremely well polite & helpful. They couldnt do enough for you. We were given a fantastic clean room with views overlooking the Towers. All the facilites inside the hotel were excellent and the food was lovely! We will definately stay here again and recommend to friends.
-
OkayNov 20105.2
Location near the shopping centers, songs at night in the loppy, the deluxe room was nice and clean.
the check in procedure, the room was not ready and they want us to bay the whole amount one time at check in, the swimming pool not good and the chairs around it is dirty and old, the loppy chairs also very old.
-
GoodNov 20107.0
Location is amazing, just a few minute walk to everywhere you need to go. Staff are very well trained and kind.
There is no airport shuttle even it was shown on their page, swimming pool is very tiny and needs some renovations.
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About
Overview
Showcasing unique views of Kuala Lumpur City Centre, Hotel Istana is located in Kuala Lumpur and is an easy walk from Bukit Bintang Monorail Station. It also provides private parking on site and is a short drive from Petronas Towers, Suria KLCC and KLCC Park.
Guests are able to work out in the well-equipped fitness centre or have a game of tennis at the hotel's outdoor tennis courts. Relaxation facilities include a Jacuzzi, an outdoor pool and a sauna. It also provides free Wi-Fi, 24-hour room service and a ballroom.
Recently refurbished, Hotel Istana has 486 comfortably furnished rooms. Each features a variety of entertainment amenities, including movies-on-demand and a flat-screen TV.
The hotel's restaurant is the perfect place to relax after a day's sightseeing, with a selection of international and Asian dishes available. There is also a sports bar, where guests can watch their favourite teams. A wide variety of cafés and restaurants can also be found close by.
Hotel Istana is surrounded by the area's popular tourist attractions, including Kuala Lumpur Tower, which is a short walk away. Guests can also easily visit Pavilion Kuala Lumpur.
Features
8.3 Excellent
based on 2,927 reviews
8.1
Cleanliness
8.2
Comfort
8.0
Facilities
8.7
Food
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Babysitting or child care
Electric kettle
Business centre
Car hire
Wake-up service
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Photocopier service
Room service
Smoke alarms
Special diet menus (on request)
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Spa
Process in place to check health of guests
Hot tub
Child pool
Outdoor pool
Evening entertainment
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check out
Parking
Hairdryer
Fitness centre
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Squash
Delivered food is securely covered
Trouser press
Pets not allowed
Brailed lifts
Staff follow all safety protocols as directed by local authorities
Pool table
Coffee shop
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Designated smoking area
Steam room
Storage available
Private parking
Conference rooms
Spa and wellness centre
Wedding services
Free Wi-Fi
Radio
Terrace/Patio
Disabled access
Beach towels
Linens
Safety deposit box
Towels
Seating area
Lift
Massage
Shampoo
Jacuzzi
Shower
Slippers
First-aid kit
Snack bar
Sofa
Bathtub
Bidet
Body soap
Breakfast in the room
Telephone
Carpeted
Racquetball courts
Toilet
Toilet paper
Safe
Sauna
Toothbrush
City view
Dustbins
Coffee machine
TV
Conditioner
Valet parking
Desk
Walk-in shower
Wardrobe or closet
DVD player
FAQs when booking at Hotel Istana Kuala Lumpur City Center
Where is Hotel Istana Kuala Lumpur City Center located?
When is check-in time and check-out time at Hotel Istana Kuala Lumpur City Center?
Does Hotel Istana Kuala Lumpur City Center offer free Wi-Fi?
Does Hotel Istana Kuala Lumpur City Center offer free parking?
Does Hotel Istana Kuala Lumpur City Center offer free airport shuttle service?
How far is Hotel Istana Kuala Lumpur City Center from the airport?
Can you bring pets to Hotel Istana Kuala Lumpur City Center?
Does Hotel Istana Kuala Lumpur City Center have a pool?
Photos
All photos
01 of 35
Reviews about Hotel Istana Kuala Lumpur City Center
“Friendly staff, amazing breakfast, nice pool, will definitely stay here again”
“Nice location, friendly staffs, wide variety of great foods.”
“We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.”
“The Buffet Breakfast was amazing, staff are very friendly and helpful, the location is central to shopping malls and points of interest”
“Environment,staff very friendly,foods,strategic location, & cleanliness also comfort.”
Location
Most popular landmarks
- Jalan Alor 0.4 km
- Aquaria KLCC 0.6 km
- Kuala Lumpur Tower 0.8 km
- Berjaya Times Square 0.8 km
- Petronas Towers 0.9 km
- Petaling Street 1.5 km
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