Hotel Bintang

Totally the worst hotel I staying, the room have 3 light bulb but only one function. Room totally dirty and the bed sheet never change, there are many hair on the bed sheet and the pillow sheet are yellow color. Somemore on my way to shower, suddenly black out and when I check with counter, worker like act not care about complaint and no action immediately

None

Cockroaches invested room, broken bathroom mirror, poor view, dirty bed sheets, whole place poorly maintained. Staff inefficient and unfriendly.

Staff all ok...

Unpleasant smell in the room...wth unhygienic bed sheet n toilet...overall just satisfied..reality actually much different than pictures showed..

Dirty room and bathroom. Filthy and disgusting bed linen that seemed that had never been changed and washed. As soon as I arrived and saw that room, I wanted to change my stay there from 5 nights to 2, but the owner wanted to charge me for the 2 nights, plus the cancellation fee (payment of the 1st night) and had me at the reception waiting for hours about this change. When I protested about it, he told me "not to pass my problem on him"-the person doesn't even know what customer service means- and he also ordered me not to speak while he speaks, after he had first interrupted me. After hours of wait, various attempts to overcharge me and because of the tiredness of the trip, I eventually had to stay for the initial 5 nights in that dump.

The location.

Poor cleanliness and not so helpful staff. Bedsheet and pillow case were dirty. Cupboard was smelly, like really smelly.