Kolkata hotels near Forum Shopping Mall

Pros: It is a good location - close to the Victoria Memorial. The staff are absolutely fantastic. We arrived very early but were checked in immediately. Restaurant staff very helpful in choosing food and advising on quantities.

Cons: Nothing

Pros: Nice cozy and quiet location in a bylane with the bustling Shakespeare Salani road just 50 metres away. Good hospitality with a caring staff. Clean and comfortable rooms with good toilet.

Cons: Chinese restaurant food and service was lousy. But the staff apologised.

Cons: I did my booking on some website. Being rushed, I missed to get breakfast included in the rate. While I was checking in, the person at the reception mentioned it to me to which I responded that it be included. He called a Manager, to which he storied saying that Sir has missed to include breakfast, I told him 950/- to have it included, but can we do it 650/- etc.... This whole drama came out as not an attempt to help me but to cheat me. 950/- is the continental breakfast which I realised later, and 650/- was the Indian breakfast. There was NO HELP. The guy featured himself quite poorly to down Kenilworths good reputation. Story 2 : For dinner on 4th evening, I ordered Bhaigan Bharta as a vegetable. I am sure, that stuff was more than 7 days old. When I called the Kitchen to complain on this, the chef and a Manager too came to my room in 2 mins, whiffed away the stale food and got me some other food. While they did not charge me for the new food they prepared for me, they charged me for that 7 days old Bhaigan Bharta. I have the photographs of the Baigan Bhartaa too. Please let me know as to where do I send it to you for your reference.

Pros: The bed was excellent. Comfortable and slept soundly.

Cons: I have no complaints at all. Good value for the money.

Pros: The staff. They were so courteous and made our stay really comfortable.

Cons: The rooms felt slightly outdated.

Pros: I didn't have breakfast.

Cons: I have no complaints about this hotel.

Pros: Convenient to travel anywhere.value for money and very good service

Pros: Very good staf. Very good cleaning. Very good atmosphare in hotel.

Cons: Hotel outside road is very conjusted

Cons: I have requested for checkout at 2 pm...which was agreed at the time of booking...despite of this...hotel staff forced me to check out by 1 pm...I had booked my flight as per 2 PM checkout...for this rude & miss commitment...I had to roam outside airport for over n hour...

Pros: Overall employees are helpful and polite in the lobby and room service.

Cons: The cafeteria people gor breakfast need to be trained for service. They seem to not know the customer service.

Pros: The housekeeping service was beyond excellence. Always serve with a smile.

Cons: The facility needs upgradibg. Lots of cracks on washroom walls .

Pros: One of the best place to stay at kolkata. It's located in a good area away from hustle but near to most of the activities. Our room was as advertised on the booking site. The room had all the necessary amenities. The housekeeping was really good. All other staffs was also very nice and welcoming with top notch service. The hotel interior is also outstanding. Breakfast was good. Overall, it was very pleasant stay, and definitely we will come back again.

Cons: Breakfast buffet needs more variety, The restaurant staffs need to be prompt at service and be more cheerful.

Pros: Buffet selection and K9 ambience

Cons: WC had a brownish stain, informed manager, room was changed immediately

Pros: - Location was good. - Room size was okay. - Staff were friendly. - Dinner was okay.

Cons: - Breakfast had limited choices. - Lunch buffet could have been better. - Shower took quite a while before it became warm. - Windows in the room were dirty, which obstructed an otherwise nice view.

Pros: The breakfast buffet was great. Location is central

Cons: Some of the wall were damaged especially in the washroom. Looked old.

Pros: Liked the location of the hotel, Security arrangements , staffs pleasant behavior, comfort bed, beautiful lobby, simple bathroom, strong wifi,

Cons: Though the 'superior' rooms were stated as 'soundproof' but it was not. I was given the room at the front side of the hotel in 4th floor and we are getting all external sound(car sound, drum beat, bird chirping , high frequency exhaust/ air intake sound etc) from our room. My sleep was heavily disturbed at first night. Next day, the room was changed to 5th floor , slightly backside , compared to earlier room. Sound was less there but not sound proof. Anyhow, passed the balance day with not much disturbance and sleep was not much disturbed. I will have to say that 'soundproof' mechanism is not that how far you are away from sound. If your measurement of soundproof is based on this assumption, then its just natural soundproof but not a mechanism. Soundproof is done with sealing(even with gear mechanism) of all windows, opening, doors and also, with extra cushion of wall/ roof if required which soundproof agency better knew. After soundproof, no matter if the sound is just outside the room, you will not receive it from inside the room when ur door, windows are properly closed! Drinking water bottle above two(small bottle) is chargeable which was not known. In 5 star hotel, normally drinking water is not charged! My special request was to remove all alcoholic/ non alcoholic items from mini bar and I found my bar/ freeze was in locked position. So, when I found some chips/ biscuit packets in drawer, thought those are complimentary(as per my previous experience) and consumed but those were heavily chargeable(8-10 times of market price). So, beware to take any food item from room. Nothing is complimentary here. rooms safety key(plastic sensor key) was frequently not working and had to get recharged from reception. Reception told that it get discharged if comes in contact with mobile which I never experienced in other hotel with similar security key.

Pros: Location

Cons: I asked staff to estimate taxi costs to various venues, there were always less than half of what the actual costs were.

Pros: Overall good

Cons: Price should be 1800 to 2000 INR

Pros: Staff was good but outside location ie unhygenic

Pros: Location,staff,clean.

Cons: Poor Breakfast,old model room and washroom.Not bad but it's not that that much price worthy.

Pros: Clean and location.

Cons: Staff

Pros: Nothing

Cons: The room is so messed and the room filled with fungus and bad smell the pillow are too bad

Pros: I liked the location and the staff. And the cosy ambience of Astoria.