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|Distance to city centre||1.4 km|
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The overall service, ease of booking, follow-up and check-in process was seamless from the initial moment of the booking. I found Adele to be highly accommodating and willing to help. The actual apartment was beyond what the photos and description on booking.com could show; an absolutely blissful apartment, surrounded by tranquil sights and immaculate rooms. The very small details of the accommodation, such as cutlery, crockery, kitchenware, books etc., was as amazing as the rest of the venue. A return-worthy accommodation in an idyllic location!
There was nothing not to like about the accommodation. The booking agent and assistant were beyond friendly and accommodating. The venue itself was even more 'picture perfect' when we arrived!
Showers are not clean
Clean, modern and specious! Very good!
Signage to the property was very poor so it was difficult to find the reception to book in. Double room booked and price quoted on Booking.com was 50% less than required on booking in as the advert was miss leading by quoting for a double room and reception charging per person staying in the room. The towels were damp and dirty and I had to request clean towels. Double room was very small and cramped with poor ventilation. No aircon only a fan which was no sufficient to cool the room. Beds very small and mattresses not comfortable. Towels thread bare. Communal dinning area which serves 5 rooms/10 guests is inadequate resulting in queues to make coffee or use the facilities. Noisy guests using the dining area late at night disturbed the occupants of the rooms off the dining area.
When you a stay at Thesen Islands' Lodges in Knysna, you'll be on the waterfront, just steps from Thesen Island and Garden Route National Park. The front desk is staffed during limited hours. Free self parking is available onsite.
based on 32 reviews
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Reviews about Thesen Islands' Lodges
Most popular landmarks
- Knysna Quays 0.8 km
- Featherbed Nature Reserve 2 km
- Knysna Elephant Park 2.1 km
- Knysna Golf Club 3.2 km
- Knysna-Amatole Montane Forests 3.3 km
- Goukamma Nature and Marine Reserve 10.1 km
|Plettenberg Bay||26.3 km|