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Ubumwe Grande Hotel
4 stars

Ubumwe Grande Hotel

KN 67 Street, Kigali, Rwanda
Kigali, Rwanda
See location+250 788 165 700
From
$191
Cheapest

rate per night

7.8
Good
based on 454 reviews
454 reviews
Room type
Provider
Nightly total
Classic room
Deluxe room
King room

Photos of Ubumwe Grande Hotel

Overview

Rating

Ubumwe Grande Hotel provides a charming setting when in Kigali. It has a gym, as well as an airport shuttle, an outdoor pool and free Wi-Fi.

Guests of this 4-star hotel can book sightseeing trips with help from the tour desk. Additional services include a ticket service, a car rental desk and a concierge.

Ubumwe Grande Hotel has 153 rooms that are filled with all the essentials to ensure a comfortable stay. Also available are a mini bar and a refrigerator.

Those staying at the hotel can relax at the in-house bar, conveniently situated for a drink. Packed lunches are available for sightseers.

For those guests who enjoy exploring local eateries, there is a large variety within walking distance. Kigali International Airport is under a 30-minute drive away.

Rating
7.8
Good
Based on 454 verified guest reviews

Latest deals for Ubumwe Grande Hotel

Wed 2/4
Thu 3/4
Deluxe room
bed type unknown
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Classic room
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Executive room
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King room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Ubumwe Grande Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Mountain view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Microwave
  • Kettle
  • Refrigerator
  • Dining area

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Baby safety gates
  • Child-safety socket covers
  • Children's high chair

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Pool

  • Infinity pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Rooftop pool

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Terrace/Patio
  • Grill
  • Balcony

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Evening entertainment

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Ubumwe Grande Hotel

7.8
Good
454 verified ratings
Wonderful
277
Very good
78
Good
57
Okay
9
Fair
7
Mediocre
3
Poor
23

Summary of reviews

Guests say
Guests appreciated the hotel's location with great views and good accessibility. The room comfort and breakfast received positive remarks, with many enjoying the friendly staff. However, customer service experiences were generally negative, with complaints about slow service and issues with room conditions like unpleasant odors and cleanliness. The bathrooms were also mentioned as needing redesign. Overall, while some aspects were commendable, significant improvements are needed in service and maintenance.
AI-generated from customer reviews
Location9 out of 10
Bed Comfort8.5 out of 10
Value for Price8 out of 10
Bathroom3.5 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
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All reviews

7.1
Good
Ravi, Oct 2017
Pros (+) Nice room and lovely bathroom
Cons (-) Service is too slow room service takes over an hour. Food looks great but taste is average, seems chefs are experts at dressing the food but doesn’t taste even close to as good as it looks

Location

KN 67 Street, Kigali

What's nearby

  • Kigali Genocide Memorial Centre1.8 km
  • Old Parliament4.2 km
  • Stade Amahoro5.8 km
  • Akagera National Park67.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 13:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Ubumwe Grande Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Ubumwe Grande Hotel

  • Where is Ubumwe Grande Hotel located?

    Ubumwe Grande Hotel is located at KN 67 Street, 3.3 km from the centre of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Ubumwe Grande Hotel.

  • When is check-in time and check-out time at Ubumwe Grande Hotel?

    Check-in time is 14:00 and check-out time is 13:00 at Ubumwe Grande Hotel.

  • Does Ubumwe Grande Hotel offer free Wi-Fi?

    Yes, Ubumwe Grande Hotel offers free Wi-Fi.

  • How far is Ubumwe Grande Hotel from the airport?

    Ubumwe Grande Hotel is 8.3 km from Kigali Intl. Ubumwe Grande Hotel is 96.4 km from Goma.

  • Does Ubumwe Grande Hotel have a pool?

    Yes, Ubumwe Grande Hotel has a pool on-site.

  • How does KAYAK find such great Ubumwe Grande Hotel hotel deals?

    KAYAK scours the web for all room deals available at Ubumwe Grande Hotel in Kigali and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Ubumwe Grande Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Ubumwe Grande Hotel.

See more FAQs

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Good to know

Value for money

7.6

Distance to city centre

3.3 km

Nearest airport

Kigali Intl

Distance to airport

8.3 km