Step Town
About Step Town
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
Amenities at Step Town
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Free Wi-Fi
- Linens
- Towels
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
Dining
- Wine glasses
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Shared kitchen
- Snack bar
- Refrigerator
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Things to do
- Bicycle hire
- Board games/puzzles
- Golf
- Cycling
- Beauty salon
- Horse riding
- Bowling
- Pool table
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- CD player
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews of Step Town
Pros +
Cons -
Show reviews that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Guests have praised the delicious and affordable meals, with a good selection on the menu.
What are the hotel's unique amenities?
The hotel provides unique amenities such as mosquito nets, screens on windows, and a private terrace with beautiful views over a valley. Additionally, the hotel offers a fitness center, massage services, and a shared kitchen.
How is the hotel's customer service?
Guests have consistently praised the hotel's staff for being very friendly, welcoming, and accommodating. The staff has been described as helpful, professional, and going out of their way to assist guests with their needs.
What practical services does the hotel offer?
The hotel offers practical services such as laundry facilities, ironing service, and a business center. Additionally, guests have access to an airport shuttle service and private parking.
What is the best time to visit the hotel?
The hotel is recommended for a comfortable stay in Kigali, especially during the high season in February. The area is described as quiet, safe, and offering nice views over the city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or valley comes highly recommended.
Consider Transportation Options
While the hotel is in a central location, some guests noted that the road leading to the hotel is in poor condition. It may be helpful to arrange transportation in advance or be prepared for this aspect of the journey.
Enjoy the Onsite Restaurant
Guests praised the hotel's restaurant for its delicious and reasonably priced meals. Consider dining at the hotel for a convenient and enjoyable culinary experience.
Take Advantage of the Terrace
The hotel features a wonderful terrace with scenic views, where guests can relax, work, and enjoy meals. It's a highly recommended spot for unwinding and taking in the surroundings.
Check for Room Amenities
Some guests mentioned that the rooms are equipped with basic facilities and classic decor. It's advisable to review the room amenities and consider personal preferences for a comfortable stay.
Plan for Nearby Attractions
The hotel's proximity to the Kigali Genocide Memorial Centre makes it convenient for visitors interested in exploring this significant historical site. Consider planning a visit during the stay.
Engage with the Friendly Staff
Numerous guests highlighted the exceptional friendliness and helpfulness of the hotel staff. Take advantage of their assistance and local knowledge to enhance the overall experience.
Be Mindful of Seasonal Factors
If planning a visit, consider the high and low seasons to make the most of the trip. February is noted as the high season, while May is considered the low season.
Utilize the Laundry Service
Guests appreciated the availability of a laundry service. This can be particularly convenient for travelers looking to refresh their clothing during their stay.
Consider Room Selection
Some guests recommended requesting a balcony room for a more enjoyable and comfortable experience.
Location
What's nearby
- Kigali Genocide Memorial Centre1.2 km
- Old Parliament4 km
- Stade Amahoro5.7 km
- Akagera National Park66.8 km
Policies
Check-in/Check-out | Check in anytime after 11:30, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Step Town
FAQs when booking at Step Town
Where is Step Town located?
Step Town is located at Kiyovu-Muhima, KN 1Av, 3 km from the centre of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Step Town.
When is check-in time and check-out time at Step Town?
Check-in time is 11:30 and check-out time is 10:00 at Step Town.
Does Step Town offer free Wi-Fi?
Yes, Step Town offers free Wi-Fi.
Does Step Town offer free parking?
Yes, Step Town offers free parking.
How far is Step Town from the airport?
Step Town is 8.7 km from Kigali Intl. Step Town is 96 km from Goma.
How does KAYAK find such great Step Town hotel deals?
KAYAK scours the web for all room deals available at Step Town in Kigali and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Step Town and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Step Town.
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Value for money | 8.8 |
|---|---|
Distance to city centre | 3.0 km |
Nearest airport | Kigali Intl |
Distance to airport | 8.2 km |