Good to know
|Value for money||7.7|
|Distance to city centre||2.8 km|
|"Staff extremely friendly and courteous"||(in 85 reviews)|
|"Great breakfast and hospitality!"||(in 31 reviews)|
|"Good breakfast and good restaurant"||(in 22 reviews)|
Time of year
Show reviews that mention
|breakfast buffet||in 3 reviews|
|central location||in 24 reviews|
|good restaurant||in 46 reviews|
|great breakfast||in 38 reviews|
|great food||in 45 reviews|
|healthiest||in 3 reviews|
|kigali||in 4 reviews|
|lost by the airline||in 2 reviews|
|luggage lost||in 4 reviews|
|recommend this hotel||in 31 reviews|
|retreat||in 5 reviews|
|room was extremely||in 52 reviews|
|separate entrances||in 2 reviews|
|small with a bed||in 10 reviews|
|staff is very friendly||in 112 reviews|
|swimming pool||in 10 reviews|
the breakfast was rich with lot of choice and made in Rwanda good. Excellent quality and service from the staff. Moreover the restaurant is fabulous with a nice view
The room was slightly small but well decorated and very clean!!
Location was good
At breakfast there were no cups, no plates and no forks. We asked for coffee or water and it never arrived. There are waitress in the room but they don't do much, except for talking in the corners. Our experience was very poor, also the facilities are very distant from each other, to go to the pool you have to walk five minutes from the hotel. The location is good, but there are many other hotels in the area so will not come back here
What a terrible over priced place...definitely should NOT be called heaven! We had a very awkward check-in experience followed by being led to a room that is best described as a dorm feeling. The room was small and had no place to sit other than the bed. Further more the walls where paper thin and it was loud! Breakfast was a whole different experience. Just really poor. They never had the items stock on the buffet when you were looking for them. It became a game of eating a little and waiting and watching before you had to jump out of you seat to run to get what you wanted before everyone else took it. Way overpriced for the experience! They also seemed to be pushing their $750 a night Retreat property as well. I would never stay here again and very recommend it to anyone!
We had a nice dinner which was pretty tasty but with a bottle of wine ended up being quite expense compared to other experiences around town. The bathroom was clean and the shower had nice warm water and pressure, just don't make too much noise while you are in the bathroom b/c everyone in the hallway can hear you if you know what I mean!
Excellent service and friendly staff. Good breakfast with options. Comfortable rooms.
A stay at Heaven Restaurant & Boutique Hotel places you in the heart of Kigali, a 1-minute drive from Union Trade Center and 9 minutes from Kigali Convention Centre. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kigali? This hotel has facilities measuring 500 square feet (46 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 229 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Heaven Restaurant & Boutique Hotel
Where is Heaven Restaurant & Boutique Hotel located?
Heaven Restaurant & Boutique Hotel is located at No. 7, Street KN 29 Kiyovu, 2.8 km from the centre of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Heaven Restaurant & Boutique Hotel.
When is check-in time and check-out time at Heaven Restaurant & Boutique Hotel?
Check-in time is 14:00 and check-out time is 12:00 at Heaven Restaurant & Boutique Hotel.
Does Heaven Restaurant & Boutique Hotel offer free Wi-Fi?
Yes, Heaven Restaurant & Boutique Hotel offers free Wi-Fi.
Does Heaven Restaurant & Boutique Hotel offer free parking?
Yes, Heaven Restaurant & Boutique Hotel offers free parking.
Does Heaven Restaurant & Boutique Hotel offer free airport shuttle service?
No, Heaven Restaurant & Boutique Hotel does not offer free airport shuttle service.
How far is Heaven Restaurant & Boutique Hotel from the airport?
Heaven Restaurant & Boutique Hotel is 7.9 km from Kigali Intl. Heaven Restaurant & Boutique Hotel is 96.8 km from Goma.
Can you bring pets to Heaven Restaurant & Boutique Hotel?
No, pets are not allowed at Heaven Restaurant & Boutique Hotel.
Does Heaven Restaurant & Boutique Hotel have a pool?
Yes, Heaven Restaurant & Boutique Hotel has a pool on-site.
Reviews about Heaven Restaurant & Boutique Hotel
Most popular landmarks
- Kigali Genocide Memorial Centre 1.8 km
- Old Parliament 3.7 km
- Stade Amahoro 5.4 km
- Akagera National Park 66.8 km
|Kigali Intl||7.9 km|