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On our arrival at 10.30PM they had already given away our reservation (2 rooms). We were asked to choose another hotel. They lied in our face about reservation conditions. After 5min discussion they finally allowed us to check-in. Nice way to start our stay...
My room was comfortable and the bathroom was large by European standards. It was very clean. The breakfast buffet was great, the staff helpful and the free internet in the restaurant was a nice touch. The kitsch decorations and alpine theme were fun! Although a few tram stops out of town (but right near a tram station), this hotel was a good base for exploring Karlsruhe and the surrounding area.
The credit card machine was broken so all guests had to pay cash. Hopefully they have fixed that now. Also, there is no air conditioning, only heating and fans.
The staff were very friendly and helpful,and the breakfasts were excellent.
Everthing was fine
Nothing really, no English spoken of course.
based on 105 reviews
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Most popular landmarks
- Zoologischer Stadtgarten 2.9 km
- Karlsruher Messe- und Kongress GmbH 3.4 km
- Europahalle 3.4 km
- Rathaus Ettlingen 3.4 km
- Badisches Staatstheater 3.5 km
- Ettlinger Schloss 3.5 km