Good to know
|Distance to city centre||0.8 km|
Time of year
Show reviews that mention
|access youtube||in 4 reviews|
|amazing view||in 58 reviews|
|beautiful hotel||in 158 reviews|
|best breakfast||in 57 reviews|
|food was good||in 72 reviews|
|free upgrade||in 5 reviews|
|friendly staff||in 198 reviews|
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|poor breakfast selection||in 6 reviews|
|public area||in 7 reviews|
|roof top pool||in 93 reviews|
|room service||in 9 reviews|
|sri lankan||in 8 reviews|
|star hotel||in 16 reviews|
|thai restaurant||in 42 reviews|
|view to the city||in 27 reviews|
Staff and the cleanliness of the premise was very good. All the staff were very welcoming.
Only hot water (not warm - extreme hot) was running from the TAP, which frustrated me while taking shower. I went to the hotel with couple of my friends where we booked three units (rooms), and all of them were also facing same issue. Rooms were quite cozy and warm, but because of the water issue, it really disappointed us.
Food was excellent, best food I have found in any 5 star hotel
Getting to Kandy and getting around was difficult, due to heavy traffic
Very helpful staff! Room had a lovely view of the Buddha. Food was excellent, lots of vegetarian options. Special thanks to Dev who taught my daughter how to eat crabs!! Would definitely visit again.
The hotel was empty so they just did not put on the service I'd expect from a five star hotel. The bar was unmanned as was the pool. Waited around 1 hour for a towel … no one appeared just not good enough. Bar shut at 20:30 so lets go to bed then. One fella (cant remember his name) was trying his best and was a great host but the hotel let him down. There had clearly been an issue with some of the inner rooms that suffered some sort of burst pipe - smelled like waste. The doors were left open during the day which left the most horrible smell in the hallway.
The Grand Kandyan is a five star hotel which boasts a blend of palatial grandeur and comforts typifying luxury in every corner caters to all needs of a modern traveler & located in the heart of Kandy with 360 degree view of spectacular mountain ranges. A paradise awaits at the Grand Kandyan with 100 spacious rooms, roof-top pool & sky lounge which capture dynamic surroundings, internationally inspired cuisines, renowned spa, fitness center along with bespoke services and Kandyan hospitality.
based on 2,656 reviews
Things to know
- Spacious rooms
- Stylish hotel
- Nice building
- Great view
Policies vary by room type and provider.
Reviews about The Grand Kandyan
Most popular landmarks
- Sri Dalada Maligawa 1 km
- Bahiravokanda Vihara Buddha Statue 1 km
- Asgiriya Stadium 1.5 km
- Royal Botanical Garden 5.8 km
- Pinnawela Elephant Orphanage 27.7 km
|Hatton Castlereigh Reservoir||48.5 km|