Refal Homes

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• Mosquito net
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• First-aid kit
• Thermometers for guests provided by property
• Safe
• Cleaning products

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic
• Hypoallergenic pillow
• No smoking
• Designated smoking area
• Private entrance
• Roll-in shower
• Disabled access
• Adults only
• Lift
• Shower chair
• Accessible by lift
• Adapted bath
• Allergy-free room
• Toilet with grab rails
• Upper floors accessible by lift
• Upper floors accessible by stairs

Basics

• Mobile hotspot device
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Pyjamas
• Free Wi-Fi
• Towels
• Shampoo
• Adapter
• Body soap
• Dustbins
• Conditioner

Bathroom

• Hairdryer
• Public bath
• Bathrobe
• Private bathroom
• Raised toilet
• Shared bathroom
• Shower
• Shower cap
• Additional toilet
• Bathtub
• Bidet
• Toilet
• Toilet paper
• Toothbrush

Services and conveniences

• ATM on-site
• Concierge service
• Mini-market on site
• Meeting/Banquet facilities
• Room service
• Key access
• Key card access
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Ticket service
• Safety deposit box
• Bottle of water
• Chapel/shrine

General

• Lockers
• Storage available
• Quiet street view
• Seating area
• Slippers
• Sofa
• Soundproof rooms
• Soundproofing
• Telephone
• Tile/marble floor
• City view

Dining

• Grocery deliveries
• Restaurant
• Food can be delivered to guest accommodation
• Minibar
• Snack bar
• Breakfast in the room
• Vending machine (drinks)
• Vending machine (snacks)
• Dining table

Kitchen

• Electric kettle
• Kitchenware
• Kitchen
• Oven
• Stovetop
• Tea/coffee maker
• Refrigerator
• Dining area

Bedroom

• Electric blankets
• Extra-long beds (> 2 metres)
• Feather pillow
• Fold-up bed
• Socket near the bed
• Sofa bed
• Cleaning products
• Wardrobe or closet

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Streaming service
• Radio
• Shared lounge/TV area
• TV

Outdoor

• Outdoor dining area
• Outdoor furniture
• Terrace/Patio
• Grill
• Balcony

Laundry

• Ironing service
• Laundry facilities
• Laundry service
• Iron and ironing board
• Drying rack for clothing

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Shuttle service (additional charge)
• Private parking

Family friendly

• Kids meals
• Indoor play area
• Playground

Workspace

• Smartphone
• Desk

Things to do

• Beauty salon

Fitness

• Fitness centre

Spa

• Massage