Tria Hotel - Special Class

Our AC dropped water onto pillow like a macabre water ploy;the lights from AC flashed all night long:without the blindfold I had with me I wouldn't have slept at all. The light under it had long ceased to function. When we arrived AC was off and room very hot due to full-on western exposure and curtains left open. When we went out, we left AC on but upon returning found AC had been turned off, had to wait for it to cool off again. This can not be energy efficient. I had specifically chosen (and paid extra for) this "deluxe" room, for the whirlpool, and some therapeutic hydrotherapy after long, dehydrating days of walking: it didn't work! Breakfast: The terrace on top of hotel is already hot by 7:30 a.m., yet only one fan is used to help circulate air. The food was acceptable but in that heat it is hardly pleasant to sit, yet the option to take the meal in the comfort of one's room doesn't exist. Staff: seemed courteous when we arrived, tea served while offers of tours discussed, then politely declined: after that, interest in us as guests went to zero (over a certain,numerous demographic). Lastly, no matter what the concierge may tell you, if you are agreeing to a "shared" shuttle to the airport, insist on one going one hour earlier than he says is sufficient: the shuttle we got was packed so full they actually got a plastic stool to seat one person in the aisle, sat a young child of less than one year on her father's lap instead of into a car seat, took us all over the Sultanahmet and neighboring areas picking riders up,and ended up making us miss our check- in by a good half hour. We lost our tickets,thanks to this debacle! Oh- and as if that wasn't enough, that shuttle (which was more like a truck with seats) had woefully inefficient AC, and so my daughter and the passenger in front of her suffered extremely the entire way of 1,5 hours on a ride that usually takes 45 min.

The location

Very noisy all hours of the day. Rooms are nothing like the pictures