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Crowne Plaza Istanbul - Old City

Balabanaga Mah. Fethi Bey Cad. No:2, Laleli, Fatih, Istanbul 34134, Turkey
+90 212 514 9000

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based on 1,941 reviews
Crowne Plaza Istanbul - Old City - Istanbul, Turkey
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+90 212 514 9000

Good to know

Distance to city centre 2.6 km
Location rating 9.3


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crown plaza in 3 reviews
enjoyed our stay in 24 reviews
good staff in 108 reviews
good value in 6 reviews
great breakfast in 25 reviews
great location in 100 reviews
hot with no air condition in 9 reviews
hotel was the staff in 73 reviews
relations manager in 4 reviews
room clean in 52 reviews
star rating in 2 reviews
stay in the hotel in 51 reviews
tram station in 14 reviews
walking distance in 14 reviews
zaman in 48 reviews
  • Okay
    Nov 2019

    Only the luggage carriers were polite

    The service staff were very nice and polite, but i had too many issues with my booking, i booked a deluxe room and they gave me a standard size, when i asked why they kept stalling with me , eventually they realized that my reservation is different, they didn't provide water inside the room and they charged me twice despite that i used tge mini bar one time only, The price is to high comparing with the quality of the hotel and it's services, My advice don't book at this hotel.

  • Good
    Nov 2019

    My wife and I recently stayed here for 2 nights. I have texted the hotel in advance to say that I will fly in early that day - well before the standard check in time. This was never directly addressed. We arrived around 09:00 and was initially told that the room will be ready but it was not what I booked. When the category we booked was not available at that time, Front desk team allowed us to use the Club Lounge which was also part of my booking. We came back after 15:30 to check in and and rest but the room was still not ready. I explained that I had been travelling for about 24 hours and needed some rest. I know it was not a pleasant experience for the FO team as well. Especially when they tried to tell me that I have been complimentarily upgraded when in fact the room given to me was the one I booked. They also tried to make it look like that my lounge access was an upgrade which too was part of the booking. We went to the room and there was no drinking water, I had to wait another 30 minutes and 2 more phone calls to the reception before I was finally able to rest. Despite all this, the 2 girls at the club lounge were fantastic, very kind and helpful. Anil from the reception was also very helpful. I didn't get the name of the young man who checked us in and despite his mixing up the inclusions of the booking with complimentary offerings, was very kind and courteous. I left my business card with the FO team but never heard from anyone from the management which would have made a huge difference.

  • Excellent
    Nov 2019

    Taha was nice

  • Excellent
    Sep 2018

    A recommended prepossessing stay

    The hotel is one of the nicest I’ve stayed in around the world. It has a nice relaxed ambiance about it. Staff are mostly polite and friendly. The location is convenient in a nice neighborhood. Reception area is big and provides comfort that once you step foot inside you can feel it’s a safe haven in the very busy Istanbul. It hosts several shops and a cafe. Rooms are lovely, not small. Beds are very comfortable. Bathroom was big, clean and had basic toiletries. I would definitely stay at the Wyndham Old City Istanbul again in the future.

    Upon approaching the reception we were informed that their was a problem with our booking because it didn’t show on the hotel’s system. They suggested we contact Kayak or to solve our problem. They didn’t offer to help us by contacting them themselves although we showed them the confirmation we had several times. To be fair, once we sorted out the issue with the reservation, they upgraded our room and offered a discount on breakfast. One of the chairs in the room had many stains on it. It looked clean but with hard-to-remove-stains. I think it’s beneath the Wyndham station to keep a stained chair in a guest’s room. The carpet had few stains as well.

  • Excellent
    Sep 2018

    Problem solving and staff were helpful to accomdate my requests espcially Mr.Zaman from public relations.

    Location is excellent and close from all the site seeing.

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Crowne Plaza Istanbul Old City is a trademark under IHG Group in historical peninsula of Istanbul. Besides the synthesis of historical lines deriving from Ottoman Empire-Seljuk Ages and its modern design, it offers 257 rooms with a modern accommodation comfort and responses to daily needs. Moreover, it is a la carte restaurant, café and special bar, as well as its meeting rooms will also be at your service. The magnificence of the building is reflected on the interior courts. The structure of the building owns an architectural work of art related to this area which has a historical past of thousands of years and cultural traces. The connection among the buildings is provided by ray of lights, and atriums were built with an existent historical art by utilizing the visual feature of yards. We will be very proud to welcome you at Crowne Plaza Istanbul Old City which targets the highest quality of service with IHG Group.




Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

7.8 Good

based on 1,941 reviews









Things to know

  • Friendly service

Check in


Check out



Policies vary by room type and provider.


Fitness centre
Free Wi-Fi
Disabled access
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
No smoking
Express check out
24-hour front desk
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Laundry facilities
Cable or satellite TV
Coffee shop
Pets not allowed
Free valet parking
Babysitting or child care
Beauty salon
Steam room

FAQs when booking at Crowne Plaza Istanbul - Old City

Where is Crowne Plaza Istanbul - Old City located?

Crowne Plaza Istanbul - Old City is located at Balabanaga Mah. Fethi Bey Cad. No:2,Laleli, Fatih in Eminönü, 2.6 km from the centre of Istanbul. Süleymaniye Camii is the closest landmark to Crowne Plaza Istanbul - Old City.

When is check-in time and check-out time at Crowne Plaza Istanbul - Old City?

Check-in time is 14:00 and check-out time is 12:00 at Crowne Plaza Istanbul - Old City.

Does Crowne Plaza Istanbul - Old City offer free Wi-Fi?

Yes, Crowne Plaza Istanbul - Old City offers free Wi-Fi.

Does Crowne Plaza Istanbul - Old City offer free parking?

Yes, Crowne Plaza Istanbul - Old City offers free parking.

Does Crowne Plaza Istanbul - Old City offer free airport shuttle service?

No, Crowne Plaza Istanbul - Old City does not offer free airport shuttle service.

How far is Crowne Plaza Istanbul - Old City from the airport?

Crowne Plaza Istanbul - Old City is 32 km from Istanbul Sabiha Gokcen. Crowne Plaza Istanbul - Old City is 34.6 km from Istanbul.

Can you bring pets to Crowne Plaza Istanbul - Old City?

No, pets are not allowed at Crowne Plaza Istanbul - Old City.

Does Crowne Plaza Istanbul - Old City have a pool?

Yes, Crowne Plaza Istanbul - Old City has a pool on-site.


Crowne Plaza Istanbul - Old City - Istanbul - Building All photos (55)
Crowne Plaza Istanbul - Old City - Istanbul - Banquet hall Banquets (1)
Crowne Plaza Istanbul - Old City - Istanbul - Bar Bar (1)
Crowne Plaza Istanbul - Old City - Istanbul - Bathroom Bathroom (3)
Crowne Plaza Istanbul - Old City - Istanbul - Bedroom Bedroom (7)


Most popular landmarks

  • Süleymaniye Camii 0.9 km
  • Kapaliçarşi 0.9 km
  • Süleymaniye Hamami 0.9 km
  • Rüstem Paşa Camii 1.3 km
  • Misir Çarşisi 1.3 km
  • Küçük Ayasofya Camii 1.5 km

Istanbul travel guide

Learn about Istanbul on KAYAK

Getting Around

Istanbul Sabiha Gokcen 32 km
Istanbul 34.6 km

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