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|Distance to city centre||2.9 km|
Time of year
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|accommodating staff||in 125 reviews|
|bidet in the toilet||in 29 reviews|
|breakfast buffet||in 114 reviews|
|close hotel||in 2 reviews|
|comfy bed||in 52 reviews|
|expensive compared||in 5 reviews|
|flat screen television||in 6 reviews|
|food is great||in 38 reviews|
|friendly hotel||in 66 reviews|
|good location||in 74 reviews|
|medical supplies||in 3 reviews|
|room good||in 102 reviews|
|room service||in 37 reviews|
|shopping mall||in 11 reviews|
|smoking area||in 62 reviews|
|spacious room||in 100 reviews|
|swimming pool||in 58 reviews|
|toilet seat was broken||in 10 reviews|
I rated the facilities as a "one" for one reason only (they are actually quite good). The Richmonde is obediently following the Draconian Iloilo ordanance on non smoking. The city's "anti-smoking nazis" have ordained that in the ENTIRE city there shall be NO place that someone can sit an enjoy a cigar or cigarette. I understand and support the move to not subject other patrons to unwanted smoke in public places but to ask their smoking guests to sneak out to the back parking lot (hundreds of yards from ANY other customers) and hide from the "smoking police" like common criminals is doing us a HUGE dis-service. We are adults and if we make the decision to smoke we should be accorded at least a designated smoking area. I am disappointed that the otherwise VERY guest oriented Richmonde staff would treat their paying customers so poorly in the name of "we are just following the rules". How difficult would it be to designate a small area (get some "smokeless ashtrays or fans if necessary) out of the thousands of square meters which comprise the property to accomodate their guests who chose to smoke. I am paying the same rate as EVERY OTHER CUSTOMER yet the Richmonde treats me like a second class citizen. I expected a more proactive, customer friendly effort from their management.
Overall satisfaction! From Parking personnel to front desk and housekeeping. This is the best hotel in Iloilo so far.
Breakfast was not good
It was conveniently located to where I wanted to be for a couple of meet ups with friends. I decided to book this for a night and decided to get my nieces some pool time while I was at it. Food was great at the Granary. Staff were very helpful and genuinely attentive.
Although the design and the amenities are modern, the up keep of the property seemed subpar. Dirty shower heads by the poolside to which I have to ask the staff to change (and he actually listened!). Wires hanging out in the middle whirlpool of the pool where my little nieces hang out. The room itself was comfy. I closed the curtains and saw stains on the block out curtains. The free standing lamp worked but banged up. The bathroom was interesting. This open concept bathroom is a bit daunting when there are visitors while your taking a shower. Those roll out privacy curtains should have been inside of the shower. Dingy grouts can be seen as well. These seem to be minor stuff but this could be a deal breaker to customers.
Room needs airing. Tiny lint particles floating inside the room, maybe from linen or from A/C. We started sneezing a few minutes after we entered the room.
With a stay at Richmonde Hotel Iloilo in Iloilo, you'll be in the business district, steps from Iloilo Convention Center and a 2-minute drive from SM City Iloilo. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Iloilo? This hotel has facilities measuring 1615 square feet (150 square meters), including conference space. Free self parking is available onsite.
based on 1,055 reviews
Things to know
- Comfortable beds
- Friendly service
- Great shopping
Policies vary by room type and provider.
Reviews about Richmonde Hotel Iloilo
Most popular landmarks
- Miag-ao Church 34.8 km
|Iloilo City Mandurriao||14 km|