Hotel Torre Del Mar

House keeping staff were superb. Front of house staff also very nice and helpful when required. I shared a junior suite with two friends which was spacious, modern and comfortable. It had twin single beds in one bedroom and then a fold out sofa bed in the living room area of suite. It had a large balcony directly overlooking the sea. We received an unexpected complimentary bottle of cava and edible treats every evening as part of the suite service which was a nice surprise. We also received complimentary flip flops and a beach bag. Location of hotel was generally good. You could catch a water taxi within 5 minute walk which took you to Ibiza town in 15/20 minutes. The hotel is located in the quieter part of Playa den Bossa area closer to Ibiza Town. Taxis were easy to call from the hotel.

Security prevented a friend joining us for a pre dinner drink one evening which we thought was bizarre. It’s supposed to be a 4 star hotel but incidents such as this were not handled very well. On arrival we had to pay the full remaining cost of our room. Again I thought this odd policy for a 4 star hotel and have never experienced this before in any hotel I have stayed in. Breakfast was just ok. Nothing special. Coffee was from a machine and pretty average. I had lunch in the hotel restaurant one day and it was pretty average. Shame as nice location outdoors. Outside Pool didn’t appear to be heated and was very cold. The hotel operated a strict beach /pool towel lending policy where you had to return your towel in order to receive a fresh one and would be charged if all towels were not received on check out. Again this type of policy in a 4 star hotel shouldn’t be necessary in a hotel such as this. The hotels were not even that plush and showed their age. Overall it was pretty much as I expected for what is a large soulless hotel with no unique selling point as such. It worked out fine for this trip but one I will not be rushing to stay in again as I prefer a more boutique personalised experience.