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Extended Stay America Suites - Houston - Willowbrook
2 stars

Extended Stay America Suites - Houston - Willowbrook

13223 Champions Centre Drive, Houston, TX 77069, United States
Houston, TX
See location+1 281 397 9922
4.8
Mediocre
based on 408 reviews
408 reviews
Provider
Provider for Extended Stay America Suites - Houston - Willowbrook
Provider for Extended Stay America Suites - Houston - Willowbrook
Provider for Extended Stay America Suites - Houston - Willowbrook

Photos of Extended Stay America Suites - Houston - Willowbrook

Overview

Rating
Rooms Make yourself at home in one of the 138 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls. Amenities This smoke-free hotel was built in 1995. Property Location With a stay at Extended Stay America Suites Houston Willowbrook in Houston (Deco), you'll be a 3-minute drive from Willowbrook Mall and 8 minutes from Sam Houston Race Park. This hotel is 4.4 mi (7.1 km) from Vintage Park and 7.3 mi (11.7 km) from Traders Village. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: USD 25 per pet, per day (maximum USD 150 per stay) Housekeeping fee: USD 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 This property is managed by a professional host Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 General instructions No rollaway/extra beds available No cribs (infant beds) available Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property Professional property host/manager
Rating
4.8
Mediocre
Based on 408 verified guest reviews

Latest deals for Extended Stay America Suites - Houston - Willowbrook

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Amenities at Extended Stay America Suites - Houston - Willowbrook

  • Free Wi-Fi
  • Laundry facilities
  • Hairdryer
  • 24-hour front desk
  • Safe
  • Microwave
  • Refrigerator
  • Kitchen

Kitchen

  • Microwave
  • Refrigerator
  • Kitchen

Bathroom

  • Hairdryer

Laundry

  • Laundry facilities

Health and safety

  • Safe

Services and conveniences

  • 24-hour front desk

Basics

  • Free Wi-Fi

Reviews of Extended Stay America Suites - Houston - Willowbrook

4.8
Mediocre
408 verified ratings
Wonderful
65
Very good
12
Good
40
Okay
34
Fair
42
Mediocre
39
Poor
176
Guests say
Guests overwhelmingly expressed their dissatisfaction with the hotel, highlighting significant issues with cleanliness, including reports of bugs, dirty rooms, and horrible odors. Service was also a major concern, with complaints about unresponsive staff and malfunctioning facilities. On a positive note, some guests appreciated the hotel's location and acknowledged the friendly staff, but overall, the experiences were predominantly negative.
AI-generated from customer reviews
Location8.5 out of 10
Service1 out of 10
Cleanliness0 out of 10
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6.0
Okay
Anonymous, Nov 2015
Pros (+) Near shop area
Cons (-) None
3.7
Poor
Anonymous, Nov 2015
Pros (+) Leaving
Cons (-) No microwave tray Smelled bad, really bad noisy neighbors no tub, handicap shower, shower curtain way to close, no room to stand without shower curtain sticking to body

Location

13223 Champions Centre Drive, Houston, TX 77069

What's nearby

  • Houston Arboretum & Nature Center23.8 km
  • Memorial Park24.4 km
  • Gerald D. Hines Waterwall Park26.8 km
  • Menil Collection28.9 km
  • Rothko Chapel29 km
  • Minute Maid Park29.3 km
  • Contemporary Arts Museum30.3 km
  • Museum of Fine Arts30.4 km
  • Holocaust Museum Houston30.7 km
  • Houston Museum of Natural Science30.8 km
  • Children's Museum31 km
  • Museum of Health and Medical Science31 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Extended Stay America Suites - Houston - Willowbrook

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Extended Stay America Suites - Houston - Willowbrook

  • Where is Extended Stay America Suites - Houston - Willowbrook located?

    Extended Stay America Suites - Houston - Willowbrook is located at 13223 Champions Centre Drive, 28.6 km from the centre of Houston. Houston Arboretum & Nature Center is the closest landmark to Extended Stay America Suites - Houston - Willowbrook.

  • When is check-in time and check-out time at Extended Stay America Suites - Houston - Willowbrook?

    Check-in time is 15:00 and check-out time is 11:00 at Extended Stay America Suites - Houston - Willowbrook.

  • Does Extended Stay America Suites - Houston - Willowbrook offer free Wi-Fi?

    Yes, Extended Stay America Suites - Houston - Willowbrook offers free Wi-Fi.

  • How far is Extended Stay America Suites - Houston - Willowbrook from the airport?

    Extended Stay America Suites - Houston - Willowbrook is 18.9 km from Houston George Bush Intcntl. Extended Stay America Suites - Houston - Willowbrook is 43.5 km from Houston Hobby.

  • How does KAYAK find such great Extended Stay America Suites - Houston - Willowbrook hotel deals?

    KAYAK scours the web for all room deals available at Extended Stay America Suites - Houston - Willowbrook in Houston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Extended Stay America Suites - Houston - Willowbrook and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Extended Stay America Suites - Houston - Willowbrook.

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