Heritage Hanmer Springs

Great location, Lovely views.

The button on the toilet keeped getting stuck, so water would keep running out. When people in next room would have a shower/bath, late at night it was very loud, Couldnt hear the water but where ever it was comming from, was very loud!

I enjoyed having a room with its own patio and the swimming pool. Very nice to be able to walk everywhere from the Heritage.

Bit short on cutlery

The proximity to the shops, restaurants and Hanmer Spa Pools in the village. The lower priced lodges are effectively upmarket Motel style, but are laid out in an attractive gardens. The hotel provides free towels for anyone visiting the seperate Hanmer Spa Pools.

The pool was not heated; the car park was a a little distance from the lodges and the gravel paths made trolley suitcases ineffective; the door key number did not correspond with the chalet number; no detials of the Spa pool pricing was shown in the hotel brochure even though that is one of the major draws at this location. Hotel room prices are expensive.

Comfortable bed, great central location, nice efficient staff and nice bathing products provided

perhaps a little too expensive for a basic room/very basic bathroom. window overlooking carpark, no balcony as listed on webpage.