Backpackers Central Hamilton

i did my own cooking and the facilities were excellent, even the other guests were friendly, very impressed. i felt very comfortable and safe using the communal areas, the night porter was absolutely outstanding, a credit to the establishment, polite and offering help every time i saw him, the fact he regularly did a walk through of the establishment checking everyone was safe was very assuring. Very impressed :-)

there were no windows and the air condtioning unit was been serviced, i could not sleep as it was far too hot and stuffy, even after i got a fan from the office, the fan was just circulating the hot air so i was having to leave my room door open alot of the time which seeming i was paying for a suite for the privacy i found unacceptable, being a asthmatic i found this suffocating and i barely slept. the second thing that was unacceptable was the two days i stayed, the air conditioning service ment drilling into the wall which first morning started 8am and second morning 7.52am. i was very angry after an already sleepless night to be woken both mornings of my stay, I had to have a nap in the shared lounge on the couch during the afternoon to get away from the noise, i was ment to be on holiday, and i returned home exhausted angry and stressed. didnt get to do much sight seeing as i was too tired and irritated. customers should have been notified there was alterations to the building happening , that would affect their stay with a discount offered which would have been acceptable, especially when i had booked 3 weeks ahead. but not even a apology was given when i complained so i was very dissapointing. its unfortunate had this had been done i would have been understanding and i would have given a excellence for the great honest customer service, even under these conditions, but for the mere ignorance of my feelings when i checked out, is why ive written this.

Easy to find. Parking. Large kitchens. Close to town centre.

Upper kitchen needs update.