Apart Neptun

Perfect location

Dishes left in the dishwasher from previous guests. We arrived at 1.30am but the sofa bed was still not made, which added extra time to make it by ourselves and put the kids to bed much later, which was a big shame as we were exhausted by that stage. Not much of a complain to the hotel but there was an incredible loud noise of building lorries and drilling outside from 6am.

Location - 10 out of 10 it is a 1 minute walk to the river, except right outside the property entrance, the road condition is VERY BAD especially when it was raining. It was muddy, dirty with water everywhere. Also the reception is small with NO SEATING. Breakfast - we stayed 3 nights and had breakfasts all 3 days. Buffet style breakfast. Refill on Day 1 was quick. There was no refill for almost 30 mins on Day 2 and Day 3.

Right outside the property entrance, the road condition is VERY BAD especially when it was raining. It was muddy, dirty with water everywhere. Also the reception is small with NO SEATING. We were in the duplex with 2 bedrooms and 2 toilets. There is only 1 air conditioner which is on the 2nd floor. The entire 1st floor has no fresh air unless you opened the window but there were mosquitoes and it was raining. The cooking ware was NOT cleaned. See the photo attached where we had to buy lemon and put inside the pot to cleanse the dirt. The kitchen is quite poorly equipped and it does NOT have enough lightings. The room / duplex is dark with NOT enough lightings.