Great staff, very friendly and helpful
I found this hotel online and booked it... when I got there the breezeway had shady individuals hanging out and smelled strongly of urine. I was told by the clerk 'this isn't a good area.' When I asked for my money back (I was literally there 20 mins and spent less than a minute in the room) the hotel refused to return the whole amount citing 'hotel policy ' as the reason I couldn't get it back... I was extremely dissatisfied and called and wrote Vantage and they did absolutely nothing to help me. I will NEVER stay at a Vantage property and encourage others to do the same. I left and went to Quality Inn and I couldn't be happier with my experience with them!!
There was NOTHING to like about this establishment!!!
The breezeway smelled of urine, the room wasn't clean and the staff and hotel owner Vantage properties care nothing about customers.
Old dated room. Toilet loose and shower diverted faulty.
King size bed
No pillows and no soap
It was in a great location and the price was excellent.
The location was excellent and the room was neat and clean. Although a free breakfast was offered, we ate elsewhere, so I cannot comment on that.
As I entered the stairway to the 2nd floor where the room was located, the steps were filthy. It was something that was immediately noticeable. Exterior cleanliness is important, too.
Our hotel is centrally located in Fredericksburg, very close to all of the major attractions in the area. We are also located very near to many area restaurants and shopping. Guests of this hotel will enjoy a complimentary continental breakfast, along with complimentary high-speed Internet access. All guestrooms include a complimentary microwave and refrigerator, and our rooms feature a 40 inch television. Come and enjoy our hospitality and parking is always free. Pets are not permitted.
Policies vary by room type and provider.
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