3 stars
City Hotel West
Moselstr. 35, 60329 Frankfurt am Main, Hesse, Germany
Frankfurt am Main, Germany
See location+49 69 2562 2662Photos of City Hotel West
Overview
Pet-friendly hotel connected to the convention center in Innenstadt 1 with a 24-hour front desk Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. City Hotel West offers 25 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 41-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at City Hotel West
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Heating
- Adapter
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- Non-feather pillow
- Designated smoking area
- Private entrance
Dining
- Electric kettle
- Grocery deliveries
- Minibar
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Dining area
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
- Drying rack for clothing
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Things to do
- Bicycle hire
Family friendly
- Cribs available
Reviews of City Hotel West
3.9
Poor
1254 verified ratings
Wonderful
115
Very good
72
Good
168
Okay
96
Fair
203
Mediocre
118
Poor
482
Summary of reviews
Guests say
Guests overwhelmingly express dissatisfaction with the hotel, highlighting its undesirable location in a red light district, which they feel is unsafe and unsuitable, particularly for families. Cleanliness issues are also a major concern, with reports of dirty bathrooms and a lack of basic amenities like towels and proper room service. Moreover, guests noted unhelpful staff and unexpected changes in pricing upon arrival, further contributing to their negative experiences.AI-generated from customer reviews
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Score by provider
3.8 out of 10
341 reviews
4.6 out of 10
9 reviews
8.5 out of 10
1 review
Location
Moselstr. 35, 60329 Frankfurt am Main, Hesse
What's nearby
- Oper Frankfurt0.6 km
- Main Tower0.6 km
- Museumsufer0.9 km
- Goethe Haus0.9 km
- Alte Oper0.9 km
- Hauptwache1.1 km
- St Paul's Church1.1 km
- Zeil1.1 km
- Römer1.2 km
- Alte Nikolaikirche1.2 km
- Römerberg1.2 km
- Historisches Museum Frankfurt1.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at City Hotel West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at City Hotel West
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Frankfurt am MainGood to know
Value for money | 4.9 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | Frankfurt am Main |
Distance to airport | 10.9 km |