Jiva Beach Resort

The hotel had everything that makes you feel special. Our room was spacious and extremely clean. We had a balcony at a great location where we could sit and have fun whenever we were there. The room was so comfortable that we had difficulty leaving it. The restaurants in the hotel have a rich selection of food which is beyond satisfactory both in terms of quality and quantity. The bars have interesting cocktails that are included in the hotel price. The personnel is very kind in general (except reception personnel). In the main restaurant, namely the Acacia restaurant, Murat Bey was very helpful in trying to help us with everything we need during our meals whereas in Lukka Lounge, Cengiz Bey prepared us great cocktails and he even remembered how I liked my Turkish coffee. I need to add that coffee was one of the best I ever drank and this made me go back to him again and again. Hakan Bey and Ceyda Hanım prepared us great shishas and we had great time with them while listening to the live music from the entertainment team. The hotel has great dance shows and activities throughout the week. With Bahadır Bey I had the chance to sing in the Karaoke night of Jiva, and within a week we had the chance to watch 4 different great dance/acrobacy shows from different groups coming from completely different parts of the world. The hotel is located on Çalış Beach and when we visited this hotel, it was quite calm which was another positive point about this hotel. We had very nice walks nearby the beach and we watched the sunset together with my wife. In addition to that, there is a gym downstairs in the spa part and we visited that gym several times during the week where the personnel was again very helpful and they tried to cater our needs and answer our questions as much as possible. I tried to summarize the positive sides of this hotel but one paragraph is not enough for it.

The reception personnel is the major downside of this hotel. As opposed to the rest of the personnel in the hotel, the people who work in the reception seemed quite grumpy to us and with one of them. I had an explosive quarrel about something very simple just because of her annoying attitıude which made me quite angry. The rest of the reception personnel also had a negative mood and they seemed like they hate their job. This contradiction is very weird considering how everyone else in the hotel is so positive and welcoming, so much that it feels like a managerial decision (I hope it is not) as nobody wants to confront such bullying attitude. Apart from that, it would be nice to have bigger pools and to see that the gym bikes repaired when asked to do so. Despite the small negative points I wrote here, I gave 10/10 for the overall experience because the rest was so great that the negative points seem so small compared to the positive ones. I wish the best for all the hardworking personnel and the management team of Jiva Beach Resort and I recommend this hotel to anyone wishing to enjoy a great "all-inclusive" experience.

The staff are amazing. The food is superb.

Service, facilities, cleanliness, food, pools, bars (all serve promptly unlike some all inclusive places), friendly staff

Fake music, please play authentic stuff

Very friendly staff the place us spotless! Stevie in guest relations vert helpful! Very good location a 10 minute walk from Calis Beach!

Nothing really, the music perhaps a little intrusive! The hot buffet food there was a great choice but after a while we ate out for a change