|"great location, comfortable room."||(in 18 reviews)|
|"Very comfortable bed and good view."||(in 19 reviews)|
|"Great breakfast, especially the omelet!."||(in 6 reviews)|
|"Shower had no water pressure."||(in 13 reviews)|
|"Pool was very basic."||(in 3 reviews)|
|"Restaurant and hotel are overpriced, very poor value."||(in 4 reviews)|
Nice location, but underwhelming
The Hilton is located in a great place, is clean, and is much nicer than your average motel.
The service at the restaurant is terrible. The food is okay. The room is just better than okay. We are Hilton honors members and shouldn't have had to pay for parking, but after we left our emailed bill said we were charged. I guess I get to make that call later.
I got charged $19 for parking. Unaware this would be the case.
Nice place but disappointed with Hilton/Staff
It is located at almost the center of downtown and you can simply walk to almost anything. The standard king size room I was given was nice and clean as well.
I am fine with almost everything except with how Hilton and the staff handled my situation with the room. I originally booked the King Executive Jr suite. However, when I got there, they said there was a problem with the toilet in the room that they sold it to me. As a result, I was only given the choice of a double queen room or a standard King size room. I asked about other King exec suites but they said they cannot change to others. I then asked about the big price difference between the available rooms and if I can be compensated or refunded in anyway. They said they can't refund and they simply gave me a coupon (worth 35 dollars total for 2 people) for breakfast and free parking that is worth like 20 dollars. I was then put into a stand King room. Totally a joke. Super disappointed on how they dealt with my situation.
Stinky hall,no shower curtain,TP holder improperly installed,uninformed staff
The friendly staff gave us an upgrade to a corner room and it was very spacious. The bed was wonderful and the coffee in the room was better than what they served in the restaurant!! Nice fridge and coffee pot in the room. The updates were all nice too!
When I booked online, they didn't state the extra charges. Parking - $17 per night, Pet fee - $50 and the restaurant food was spendy too! If I had been aware of these fees, I would have been able to compare rates better with other hotels. Other than that, I would have given this place a 5.
Great location, friendly and helpful staff, tidy and clean, upgraded finishes, nice place.
With a stay at Hotel Eugene in Eugene (Downtown Eugene), you'll be minutes from Hult Center for Performing Arts and Saturday Market. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 15 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Based on 710 reviews
Policies vary by room type and provider.
|North Bend||116.3 km|