Astral Nirvana Suites

Lots of free parking, the property is about 5 minutes far by car from the shore and most of the malls.

Two years ago I had a vacation at the same hotel I can say with no doubt that the food was much better then, and children were taken into consideration in each meal. This time there were very little consideration to children. Also, there were lots of essentials missing in the bathroom for days like soap,shampoo, towels and when I talked to the receptionist they took care of it v. Quickly but I was told that the housekeeper didn't know that he should be putting those things in bathrooms!! Also, some staff members showed no care for hygiene, one bar woman was cleaning the floor and when finished she got the floor wiper squeezed with her bare hands and then came to serve us drinks while putting her dirty hands and fingers inside cups and glasses.there were some flies in the food court over the food.We really looked forward to having a good staying in this hotel just like we had 2 years ago,unfortunately we got very disappointed. It can be said that the property is overall clean,but some staff members showed little or no hygiene at all and acted as they were growling and had twisted faces into a grimace as if they were disgusted and all of that with no consideration or respect to the feelings of the guests around. It was obvious that they were not happy and not engaged in the work place. It was a little bit bothering to stay in one property (Nervana Suits) and had to go out back and forth several times aday to another property (Nervana club) where the food court is. Although,the two properties acted as a single one, once I needed to ask for or complain about something regarding one property , I was told that the issue is not of the business of the property and I was refered to the other property to handle my request. During our stay for 5 days there was a vert bad strong smell of sewerage from the property outside our room, the same smell was so strong inside the playing room with game machines were kids are supposed to be playing!!!

Nothing

Everything except the friendly front desk