The staff was excellent!
It is located near the int mall and dolphin mall
TOO FAR FROM AIRPORT
Nice enough property - standard Best Western!
I did not realize it was so far from Miami Airport! Waited for shuttle for 55 minutes, and then it took 40 minutes to get to property. Their shuttle did not run early in the morning (5:00am), so they hired a "taxi" for us, which turned out to be a big van - not a taxi. The cost was $40 plus tip to get to airport! Unbelievable. If I had known that, I would have paid more for a nicer property close to airport. Shame on me for not checking the price. A regular taxi would have probably charged $20-25. The hotel really dinged us bad!!!
Not an "Airport" Hotel
The room was large and clean.
This hotel is 20-25 minutes away from the airport. Their shuttle only runs until 9:30pm. If you're flight comes in after that, you need to find your own way to the hotel. We took a taxi, thinking the hotel was close to the airport, and ended up with a $40 ride (we should have used Uber).
Cheap but not clean
It's was cheap, nice bed, and kinda close to the airport
Smelled like mildew, bathroom was gross, sheets has stains
I would of been happy to give a 4 star however...
Found roaches in the room, at night, the front desk did not care to assist, move me and my children. Its been 3 days since I've been trying to return the managers phone call, she is never available. Let alone, very frustrating with 90% of staff who does not speak English very well.
Hotel nice, hotel schedule poor
Rooms were nice
A long way from the airport even though it is called an airport hotel. I waited over an hour for the schuddle at the airport and then it only runs every two hours to the airport from the hotel. I was told the shuddle runs to the airport once an hour which can be a very long time if you call after the shuddle has left the airport for the hotel. I had to leave the hotel an hour early becuase the shuddle only leaves every two hours starting a 4am. Even thoufg the hotel was nice I would not stay there again.
the clean staff
I like how my room was clean by the time I got back
The cleaning staff did not speak any English at all and we're Rude when I told them to wait on cleaning my room apparently they wanted to clean on their own time so they kept knocking my door trying to get me out the room so they can clean even though countless times I told them to hold on , and then because of her lack of English she spoke spanglish and yelled at me , awful when ur there but as long as you leave before they cone around to clean apparently you'll. Be fine
The staff was very friendly
Fine but Shouldn't Call itself an Airport Hotel
Manager refunded our cab fare when we got in after shuttle stopped running
Shuttle service is problematic. It starts at 6am and leaves every 2 hours and then stops at 10pm. In my view, if you call yourself an airport hotel, people that reserve with you will want to be close to and have easy access to the airport. if you're neither of those things, change your name or improve your shuttle service.
Good location and quite economical
Musty smell throughout the room and hotel hallways. Noisy, creaky beds. Surprised this was a Best Western Plus hotel and rated 3 stars with AAA.
Enjoy this Miami, Florida hotel offering comfortable and affordable accommodations close to NASCAR® Ford Championships, Miami International Boat Show and the Doral Open Golf Tournament. The Best Western Plus® Miami-Doral/Dolphin Mall has it all. Guests staying at this hotel will receive excellent customer service and find top notch amenities for an affordable price. Each well-appointed guest room comes equipped with cable satellite television with HBO®, and free wireless high-speed Internet access. Business rooms cater to the corporate traveler featuring well-lit oversized desk and complimentary daily newspaper. To ensure a great start to the day, guests are served a complimentary hot breakfast buffet every morning. For added comfort, the Best Western Plus® Miami-Doral/Dolphin Mall features an outdoor swimming pool and fully equipped exercise facility. Guests traveling on business will also appreciate the variety of business services available on property including a business center and meeting space accommodating up to 80 people. The Best Western Plus® Miami-Doral/Dolphin Mall is convenient to all the places travelers want to go while visiting the Miami area. Explore the rich culture of nearby downtown South Beach, experience great entertainment and gaming at Seminole Hard Rock Hotel and Casino or spend the day viewing spectacular boats at the Miami International Boat Show. Nearby Hellman Worldwide Logistics and Supreme International World Headquarters makes conducting business from the Best Western Plus® Miami-Doral/Dolphin Mall easy and convenience. The hospitable staff at the Best Western Plus® Miami-Doral/Dolphin Mall is ready to ensure a great stay in Miami, Florida. Make a reservation today and save! Enjoy your stay.
Based on 3,106 reviews
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