Pros (+) Room was comfortable, clean and lovely shower in bathroom. Great value with nice breakfast and outdoor enclosed courtyard. Staff was extremely friendly and helpful. Highly recommend this hotel for a visit to Cusco.
3 stars
illa Hotel
Photos of illa Hotel
Overview
Hotel with free breakfast, a short walk to Plaza de Armas Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services. Illa Hotel offers 25 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
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Amenities at illa Hotel
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Disabled access
- Adapted bath
- Allergy-free room
- Upper floors accessible by stairs
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Services and conveniences
- Car hire
- Wake-up service
- Currency exchange on-site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Complimentary breakfast
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Pool and spa
- Hot tub
- Massage
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Reviews of illa Hotel
8.6
Very good
1246 verified ratings
Wonderful
905
Very good
160
Good
122
Okay
23
Fair
22
Mediocre
3
Poor
11
Summary of reviews
Guests say
The hotel has received mixed reviews from guests. While many appreciated the clean and spacious rooms, the friendly and helpful staff, and the good breakfast options, there were significant criticisms regarding the location and certain service aspects, including pricing and room assignment issues. Guests noted problems with water availability and the need for better heating solutions. Overall, the positives highlighted cleanliness and service quality, but the negatives focused on location and value for money.AI-generated from customer reviews
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8.6 out of 10
406 reviews
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Location
Calle Carmen Alto 166, Cusco
What's nearby
- San Blas Church97 m
- Pre-Columbian Art Museum227 m
- Museum of Religious Art231 m
- Museo Inka346 m
- Cusco Cathedral388 m
- Church of the Company of Jesus0.4 km
- Plaza de Armas0.5 km
- Coricancha0.6 km
- Museo de Plantas Sagradas Magicas y Medicinales0.7 km
- ChocoMuseum0.7 km
- Centro de Textiles0.8 km
- Cusco San Pedro Market1.1 km
Policies
Check-in/Check-out | Check in anytime after 13:00, check out anytime before 10:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at illa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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See most recommended stays in CuscoGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 2.1 km |
Nearest airport | Cusco Velazco Astete |
Distance to airport | 4.2 km |