Pros (+) Clean, comfortable, courteous staff, good breakfast
Cons (-) Location is a little bit of a walk from the plaza de armas, no elevator
3 stars
Casa Real Hoteles
Photos of Casa Real Hoteles
Overview
Hotel with free breakfast, near Plaza de Armas Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Hoteles Casa Real offers 27 accommodations with safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. This Cusco hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Latest deals for Casa Real Hoteles
Standard Room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Casa Real Hoteles
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Dustbins
Services and conveniences
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Accessibility and suitability
- Disabled access
- Hypoallergenic
- No smoking
- Lowered sink
- Private entrance
Dining
- Wine glasses
- Snack bar
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
General
- Family rooms
- Telephone
- Mountain view
- City view
- Storage available
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Massage
- Hot tub
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Cooking classes
Family friendly
- Complimentary breakfast
Reviews of Casa Real Hoteles
7.0
Good
2579 verified ratings
Wonderful
1195
Very good
529
Good
417
Okay
156
Fair
139
Mediocre
50
Poor
93
Summary of reviews
Guests say
Guests appreciate the hotel's location, noting its proximity to local attractions and restaurants, as well as the cleanliness and comfort of the rooms. The staff are often highlighted for their friendliness and helpfulness, particularly in providing breakfast with good options. However, there are significant complaints regarding the service quality, particularly related to plumbing issues and miscommunication, as well as the unreliable wifi connectivity and the need for shuttle services to get to certain attractions. Overall, while guests find the beds comfortable and the breakfast enjoyable, many report poor experiences with the hotel service and facilities.AI-generated from customer reviews
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Score by provider
7 out of 10
1313 reviews
7.2 out of 10
3 reviews
9.4 out of 10
1 review
All reviews
Location
Av. Garcilaso N° 218, Cusco
What's nearby
- Cusco Craft Center264 m
- Centro de Textiles300 m
- Coricancha381 m
- Plaza Tupac Amaru0.6 km
- Museum of Religious Art0.8 km
- San Blas Church0.8 km
- Church of the Company of Jesus0.8 km
- Cusco Cathedral0.9 km
- Plaza de Armas0.9 km
- Pre-Columbian Art Museum1 km
- Museo Inka1 km
- ChocoMuseum1 km
Policies
Check-in/Check-out | Check in anytime after 11:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Casa Real Hoteles
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Casa Real Hoteles
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See most recommended stays in CuscoGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | Cusco Velazco Astete |
Distance to airport | 3.5 km |