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Distance to city centre
|"Clean rooms, great staff."||(in 6 reviews)|
|"The staff was very friendly and attentive."||(in 8 reviews)|
|"Traditional breakfast was great."||(in 8 reviews)|
|"Arriving after dinner at around 23:00 the Main hotel entrance door was not opened."||(in 4 reviews)|
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The location was very good, near to the central park and on the main street, the room was a good size, with two double beds.
The ensuite bathroom was basic, the water pressure in the shower was not good and the shower had a curtain rather than a proper screen. There were no power sockets beside the bed, they were on the other side of the room, but the main problem was that the WiFi. It was good in the corridor and at the door of the room but once we stepped inside the room it failed, so we couldn't use it when we were in bed. The decor throughout the hotel is a little tired.
Large clean room, comfortable bed
WiFi was frequently going out. Very Noisy during this holiday week. Breakfast was not included.
the staff was lovely.
It's a neighborhood with a lot of problems.. and getting in at night late you think you're in a prison. It's gates..so you enter through a locked parking area (which I guess is safer), but it feels not nice and it was dingy at night and the room small and you couldn't even open the bathroom door fully because the bed wa sin the way.
Yes , I had made the reservation for my sisters and it was a 3er party ,in ROYAL PALACE IN ZONA 1 Guatemala City .on April the 7, who made it, I had give all the info on my credit card amex. including a reservation number it was terrible my sister's had to expend until mid night because I was not aware that I had to go in to the lobby and sing in, they have to call my daughter to put it on her card. in order for them no to expend the night on the hotel lobby , this is unacceptable when i so my sisters next morning they were very distress and in tears, i had use this hotel before very convenient it was very bad experience i honestly why i was not toll that i need to go and sing in when they check in that evening , hopefully you fix for future . Thanks .
The hotel have all my info . only thing they need was to contacted me and said please come and sing . the authorization . right ?
Great location on the “safe” street. The front desk (Especially Dalma) was extremely helpful in arranging my safe transportation around the city and back to the airport. Very friendly and accommodating. Room was large with a firm but comfortable bed and lots of pillows. Private hot rain shower & toilet. Bottled water in the room was a nice touch. Ceiling fan was sufficient in lieu of no AC. Live music every night in the attached bar and a full-service restaurant are also enjoyable.
WiFi was at times spotty - but that’s typical for anywhere south of the border.
With a stay at Hotel Royal Palace, you'll be centrally located in Guatemala City, within a 10-minute drive of Paseo Cayala and Church of St. Francis. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
based on 841 reviews
Things to know
- Clean rooms
- Nice building
- Good meeting & event facilities
Policies vary by room type and provider.
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Most popular landmarks
- Plaza de la Constitución 0.6 km
- Catedral Primada Metropolitana de Santiago 0.6 km
- National Palace of Culture 0.7 km
- Centro Cultural Miguel Ángel Asturias 1.1 km
- Estadio Nacional Mateo Flores 1.3 km
- Torre del Reformador 2.6 km
|Guatemala City La Aurora||6.1 km|