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|Distance to city centre||2.6 km|
|Distance to airport||18.6 km|
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every minute spending in the hotel
very nice hotel with great location
when we went to the pool, we were told that we need a swimming cap for everyone, even for our infant! We didn't have any but the ones they are selling were around 400RMB each. i found that very unreasonable, they should have told me that we needed the cap to get into the swimming pool when i check in...
I would be love to give a 10 scores of this hotel IF this staff is not appeared when I’m check-in and check-out. All the Staff are so friendly and helpful when I needed! Location are perfect for shoppers and NIGHTLIFE lovers. Very convenient to anywhere! Room service food is quite high standard compare to many other chongqing hotel . Except the air conditioning is a little bit too hot , However it didn’t effect me at ALL as they FREE upgraded to a deluxe room in 20mins ONLY at 1 :00 am ( with several times apologies)! Very efficiency and politely!
The story is too long to tell, I won’t waste a entire night of writing them out. Briefly of two main things of this staff name 刘倩（NEW- maybe ~ its her english name)—- This is only about check-out! ( check-in Is too long to explain of how she force me to pay extra because of my early check-in which it might my “fault” as my flight arrived to early in the morning, and the way she treating customer is too long to type!! ) I extend my stay until 6:00pm today( normally hotel charge extra half day price if checking out time is after 2pm and leave at 6pm). I called for help of carry my luggage at 6:03pm, I was late to check out about 5 minutes because I was waiting for bell boy’s help! While I was waiting, I’ve received a call from this Lady (刘倩), she said : I will be charged a full day price as I’m late to check out (for 5 mins)! I tried to explain my situation and I Apologized to her of late check out of 5mins! However she ignore all my explanations and keep saying this is a automatic system to charge me , that she can not help me with anything! In the meantime the bell boy came, I thought it might be better if I can explain more clearly of face to face. I went downstairs, I saw she was using her phone at from desk so I went to another staff to help me. Before I was trying to explain my situations, this staff not even mentioned anything about I’m late check out except that half day charges ( which I already accepted ). Then this lady realized I am the one who was talking with her over phone she finally put her lovely pink case phone down and came to my desk force her colleague to move away and taking over the rest of the works. I think she might be very regretful that she missed a chance to charge me more because of doing personal stuffs....
High class, luxury, clean and tidy
Breakfast not than satisfy due to choices not many and always said this food (red baked bean) out of stock when demand and not enough foods tag mentioned what foods.
Located in the downtown of Jiangbei District,connected with commercial center,easy access to dining shopping and entertainment. Hotel also have several restaurants and bars including Market Cafe, Yu Yue Chinese restaurant, Ling Long Bar, Tea Lounge and Mi Yue to meet dining needs. 315 well appointed guest rooms enjoy panoramic views of Paradise Walk equipped with the latest technology in communications & entertainment fitness center, spa & indoor pool
based on 1,354 reviews
Things to know
- Spacious rooms
- Friendly atmosphere
- Nice building
- Great shopping
Policies vary by room type and provider.
Reviews about Hyatt Regency Chongqing
Most popular landmarks
- Great Hall of the People 2.3 km
- Datianwan Stadium 2.6 km
- Stillwell Museum 3.4 km
- Flying Tigers Museum 3.4 km
- People's Liberation Monument 4.3 km
- Arhat Temple 4.6 km