Good to know
|Distance to city centre||1.5 km|
|Nearest airport||Phuket City|
|Distance to airport||12.6 km|
|"Amazing service and friendly staff!."||(in 17 reviews)|
|"Excellent service by supportive staff."||(in 5 reviews)|
|"Excellent location and helpful staff."||(in 51 reviews)|
|"Hotel is old."||(in 5 reviews)|
|"Advertising airport shuttle but never available"||(in 4 reviews)|
Time of year
Show reviews that mention
|airport shuttle||in 15 reviews|
|band aid||in 1 review|
|bang tao||in 5 reviews|
|beach within the hotel||in 119 reviews|
|excellent service||in 5 reviews|
|food options||in 41 reviews|
|good breakfast||in 53 reviews|
|good from the rooms||in 45 reviews|
|hotel easy||in 85 reviews|
|important information||in 3 reviews|
|kids club||in 16 reviews|
|location is nice||in 84 reviews|
|needs a facelift||in 5 reviews|
|ocean view||in 24 reviews|
|professional staff||in 119 reviews|
|relaxing atmosphere||in 4 reviews|
|staff and location||in 21 reviews|
|swimming pool||in 81 reviews|
|thai restaurant||in 3 reviews|
Location close to the beach
Travel desk - they did not give correct information that everything is closed early on Wednesday in the downtown. We went there only to find nothing. .....
Location location location! Quite far away from other areas (30-60+ minutes, and be prepared for not-so-cheap Grab/taxi fares), BUT the Bangtao Beach area has everything you need. Far more relaxed. None of the other brand name hotels in other locations had direct beach access - they were obstructed by roads. Dusit Thani is RIGHT on what feels like a semi-private beach. Plus relatively close to airport. Plenty of restaurants and activities to choose from on-site. Gorgeous sunsets, delicious buffet breakfasts! Friendly and helpful staff. Particularly enjoyed hearing live music - both traditional Thai and contemporary. Overall highly recommended - we can’t wait to return!
A shuttle bus to the airport would be a nice extra, but it is still easy enough to get to the hotel with Grab.
Excellent facilities,decoration,private beach and swimming pool a stone's throw from the room. Cleanliness spot on,room was visited twice a day by cleaning crew,and stock of complimentary water and coffee replenished regularly.Breakfast excellent with many choices of cold cuts,cheese ,bread,local foods and fruits.Although visited during low season late September,there were quite a few choices for dining.Consierge,transportation through shuttle buses and private taxis,and spa desks arranging everything needed(at extra-reasonable cost).All personell went out of the way to cater for our every need always with a warmhearted smile,I believe they are the best asset of the hotel.
Air-conditioning was set by default at the very low temperature of 22 degrees,and couldnt be adjusted;the technician that was called arrived very fast but the situtation didnt improve a lotn.
Staff were great and very accommodating. Location was also very good right by the beach. A late check out to 4 pm was also very welcoming.
My first room was smelly. As soon as the door was open the smell was strong. Straight away I was given a upgrade. Towards the end of my stay my new room also began to smell, so there is a drain problem worth the hotel . I just felt that the cost was too expensive for what I was given. Breakfast was ok but nothing special. I have stayed in many hotels that were 3 star and would have been on a par with this one. Basically just too expensive for what you got.
Great resort The two bedroom villa was very nice with big rooms and balcony, the private pool was very nice also
The Dusit Thani Laguna Phuket Hotel sits in the heart of Asia’s finest beach resort. Located in Phuket, this 5-star resort offers a property that is surrounded by plenty of coconut palms and landscaped grounds. This beachfront hotel features an open-air lobby and the front desk is available 24 hours a day. Plus, this hotel is close to the Laguna Phuket golf course, as well as plenty of dining, shopping, spas, horseback riding, and other activities. There are complimentary shuttle buses and boats for guests.
The Dusit Thani Laguna Phuket Hotel has a tennis court and an outdoor swimming pool. There is a jogging track, a fitness center, and a water sports center. The hotel also has a full-service spa and wellness center with eight private treatment rooms. Bicycle rentals are available and the hotel also offers 24-hour in-room dining. Plus, all guests of this hotel enjoy access to the Laguna Phuket resort complex, offering a variety of facilities and activities available.
This hotel offers a concierge desk and 24-hour front desk services. There are car hire and other transportation services at the property, which also offers babysitting services for a fee. Laundry and dry cleaning services are available. Complimentary WiFi is offered in all areas of the building. There are 253 guest rooms and suites at this hotel, including a collection of private pool villas. Many guest rooms feature views overlooking the Andaman Sea. Connecting rooms are available and rooms also include complete bath amenities. This is a non-smoking hotel.
based on 2,280 reviews
Things to know
- Friendly atmosphere
- Nice building
- Friendly service
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Dusit Thani Laguna Phuket
Most popular landmarks
- Laguna Phuket Golf Club 1.3 km
- Bang Tao Beach 1.4 km
- Wat Choeng Thale 2.5 km
- Pansea Beach 2.9 km
- Surin Beach 3.3 km
- Layan Beach 3.4 km
|Phuket City||12.6 km|