The Empress Hotel

4 stars
199/42, Chang Klan Road, Chiang Mai 50100, Thailand
Chiang Mai, Thailand
8.7
Very good
based on 2023 reviews
2,023 reviews
pt. 14/11
-
sob. 15/11
1 room, 2 guests
Deals from
$72
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$72
Double room
$85
King room
$90
45 more The Empress Hotel deals
45 more The Empress Hotel deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Set in Chiang Mai, Empress Hotel Chiang Mai is within walking distance of the Spa at Shangri-La and features a sauna and an outdoor pool. Guests can also make use of free Wi-Fi.

There are a range of facilities available to those staying at The Empress Hotel, including 24-hour room service, an executive floor and a coffee bar. Convenient services include an express check-in feature and a luggage storage facility.

Rooms at the hotel are equipped with mini bars, cable/satellite channels and refrigerators. All private bathrooms provide a hair dryer and a bathtub.

Empress Hotel Chiang Mai boasts convenient dining options, such as Chinese dishes at Panda Palace and French food at La Brasserie Grillhouse. Guests wishing to socialise can take advantage of bar, which is ideally situated on the property.

Located in Chang Khlan, The Empress Hotel is surrounded by a wealth of shopping, nightlife, and eateries, making it the perfect base when on a trip. Chiang Mai Night Bazaar is also nearby.

8.7
Very good rating
Based on 2,023 verified guest reviews

Latest deals for The Empress Hotel

pt. 14/11
sob. 15/11
Premier Room
bed type unknown
$143
nightly with fees
bed type unknown
$160
nightly with fees
Executive room
bed type unknown
$130
nightly with fees
bed type unknown
$133
nightly with fees
1 twin bed
$139
nightly with fees
King room
2 twin beds
$90
nightly with fees
Double room
bed type unknown
$85
nightly with fees
bed type unknown
$130
nightly with fees
Superior room
bed type unknown
$72
nightly with fees
1 twin bed
$72
nightly with fees
bed type unknown
$81
nightly with fees
Deluxe room
bed type unknown
$92
nightly with fees
bed type unknown
$101
nightly with fees
bed type unknown
$105
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Empress Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Free parking
  • Business centre

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Dining

  • Electric kettle
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lockers
  • Mountain view
  • Pool view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Things to do

  • Gift shop
  • Bicycle hire
  • Evening entertainment
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews of The Empress Hotel

8.7
Very good
2023 verified ratings
Wonderful
1339
Very good
353
Good
182
Okay
75
Fair
40
Mediocre
15
Poor
19

Summary of reviews

Guests say
Guests appreciated the friendly and professional staff, as well as the comfortable and clean rooms. The location was often highlighted as a strong point, making it convenient for various activities. However, there were complaints regarding cleanliness in some rooms, issues with breakfast quality, and a few mentions of uncomfortable beds. Overall, guests enjoyed their stay but noted areas for improvement.
AI-generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Room Size8 out of 10
Atmosphere7.5 out of 10
Cleanliness4 out of 10
Breakfast3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Joe, Jun 2024
The staff at breakfast was awesome! We lucked out and got a corner room with views in two directions....great room!
8.0
Very good
David, May 2024
The Empress is right down the street from the Night Bazaar in Chiang Mai - one of the mainstays and attractions in the city. The facilities are well-kept and the staff are very accommodating. If you want a comfortable stay that allows you to have money left over for fun - the Empress is for you! I have stayed at this hotel at least a dozen times and I make it my main booking whenever I am near to ...
Read more
10
Wonderful
Anonymous, Sept 2018
Pros (+) Amazing service, very accomodating, very very comfortable.
6.0
Okay
Nelson, Jan 2017
Cons (-) A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Location

199/42, Chang Klan Road, Chiang Mai 50100

What's nearby

  • Chiang Mai Night Bazaar1.2 km
  • Baan Haw Mosque1.2 km
  • Tha Phae Gate1.6 km
  • Wat Chedi Luang1.9 km
  • Chiang Mai City Centre2.1 km
  • Wat Chiang Mun2.3 km
  • Wat Phra Singh2.4 km
  • Wiang Kum Kam2.7 km
  • Wat Suan Dok3.7 km
  • Wat Jed Yot4.7 km
  • Wat Umong5.2 km
  • Chiang Mai University5.5 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 0505531001687

When to book a room at The Empress Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Empress Hotel

  • Where is The Empress Hotel located?

    The Empress Hotel is located at 199/42, Chang Klan Road in Chang Khlan, 1.9 km from the centre of Chiang Mai. Chiang Mai Night Bazaar is the closest landmark to The Empress Hotel.

  • When is check-in time and check-out time at The Empress Hotel?

    Check-in time is 14:00 and check-out time is 12:30 at The Empress Hotel.

  • Does The Empress Hotel offer free Wi-Fi?

    Yes, The Empress Hotel offers free Wi-Fi.

  • Does The Empress Hotel offer free parking?

    Yes, The Empress Hotel offers free parking.

  • How far is The Empress Hotel from the airport?

    The Empress Hotel is 3.7 km from Chiang Mai. The Empress Hotel is 78.5 km from Lampang.

  • Does The Empress Hotel have a pool?

    Yes, The Empress Hotel has a pool on-site.

  • How does KAYAK find such great The Empress Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Empress Hotel in Chiang Mai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Empress Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Empress Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Empress Premier Hotel
9.1 Excellent (1,087 reviews)0.09 kmOutdoor pool, Fitness centre, Restaurant$119+
3-star hotel
58% cheaper
Jade Tower
7 Good (247 reviews)0.14 kmWi-Fi, Coffee machine, Coffee shop$45+
3-star hotel
70% cheaper
Hua Lin Inn
6 Good (178 reviews)0.18 kmRoom service, Free Wi-Fi, Free parking$32+
2-star hotel
75% cheaperRim Ping Guest House6.5 Good (35 reviews)0.19 kmWi-Fi, Free parking, Wi-Fi available in all areas$27+

Cheapest

See cheapest stays in Chiang Mai
2-star hotel
75% cheaperRim Ping Guest House6.5 Good (35 reviews)0.19 kmWi-Fi, Free parking, Wi-Fi available in all areas$27+
3-star hotel
70% cheaper
Hua Lin Inn
6 Good (178 reviews)0.18 kmRoom service, Free Wi-Fi, Free parking$32+
3-star hotel
67% cheaperFa Dragon7.9 Good (324 reviews)0.27 kmWi-Fi, Free parking, Wi-Fi available in all areas$36+
3-star hotel
58% cheaper
Jade Tower
7 Good (247 reviews)0.14 kmWi-Fi, Coffee machine, Coffee shop$45+

Most recommended

See most recommended stays in Chiang Mai
5-star hotel
Empress Premier Hotel
9.1 Excellent (1,087 reviews)0.09 kmOutdoor pool, Fitness centre, Restaurant$119+
3-star hotel
12% cheaper
The Astra Condo by Five Star
8.6 Excellent (20 reviews)0.27 kmWi-Fi$94+
4-star hotel
52% cheaper
Le Bis Hotel
8.1 Excellent (383 reviews)0.21 kmOutdoor pool, Restaurant, Room service$52+
5-star hotel
3% cheaper
The Astra 2bedroom,close night bazaar and old city
8 Excellent (2 reviews)0.27 km$103+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
1.9 km
Chiang Mai
3.7 km

Everything you need to know for your stay in Chiang Mai