The Empress Hotel Chiang Mai
4 stars

The Empress Hotel Chiang Mai

199/42, Chang Klan Road, Chiang Mai 50100, Thailand
Chiang Mai, Thailand
See location+66 53 253 199
From
$68
Cheapest

rate per night

8.6
Very good
based on 2016 reviews
2,016 reviews

Photos of The Empress Hotel Chiang Mai

Overview

Set in Chiang Mai, Empress Hotel Chiang Mai is within walking distance of the Spa at Shangri-La and features a sauna and an outdoor pool. Guests can also make use of free Wi-Fi.

There are a range of facilities available to those staying at The Empress Hotel, including 24-hour room service, an executive floor and a coffee bar. Convenient services include an express check-in feature and a luggage storage facility.

Rooms at the hotel are equipped with mini bars, cable/satellite channels and refrigerators. All private bathrooms provide a hair dryer and a bathtub.

Empress Hotel Chiang Mai boasts convenient dining options, such as Chinese dishes at Panda Palace and French food at La Brasserie Grillhouse. Guests wishing to socialise can take advantage of bar, which is ideally situated on the property.

Located in Chang Khlan, The Empress Hotel is surrounded by a wealth of shopping, nightlife, and eateries, making it the perfect base when on a trip. Chiang Mai Night Bazaar is also nearby.

8.6
Very good rating
Based on 2,016 verified guest reviews

Latest deals for The Empress Hotel Chiang Mai

Fri 19/9
Sat 20/9
King room
2 twin beds
$89
nightly with fees
Double room
bed type unknown
$99
nightly with fees
bed type unknown
$124
nightly with fees
Superior room
bed type unknown
$68
nightly with fees
1 twin bed
$69
nightly with fees
bed type unknown
$73
nightly with fees
Premier Room
bed type unknown
$136
nightly with fees
bed type unknown
$152
nightly with fees
Executive room
bed type unknown
$124
nightly with fees
bed type unknown
$126
nightly with fees
1 twin bed
$132
nightly with fees
Deluxe room
bed type unknown
$88
nightly with fees
bed type unknown
$96
nightly with fees
bed type unknown
$100
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Empress Hotel Chiang Mai

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lockers
  • Mountain view
  • Pool view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Electric kettle
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Pool and spa

  • Outdoor pool
  • Pool towels
  • Massage
  • Pool bar
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of The Empress Hotel Chiang Mai

8.6
Very good
2016 verified ratings
Wonderful
1333
Very good
353
Good
183
Okay
75
Fair
39
Mediocre
14
Poor
19

Summary of reviews

Guests say
Guests appreciated the friendly and professional staff, as well as the comfortable and clean rooms. The location was often highlighted as a strong point, making it convenient for various activities. However, there were complaints regarding cleanliness in some rooms, issues with breakfast quality, and a few mentions of uncomfortable beds. Overall, guests enjoyed their stay but noted areas for improvement.
AI-generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Room Size8 out of 10
Atmosphere7.5 out of 10
Cleanliness4 out of 10
Breakfast3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Joe, Jun 2024
The staff at breakfast was awesome! We lucked out and got a corner room with views in two directions....great room!
8.0
Very good
David, May 2024
The Empress is right down the street from the Night Bazaar in Chiang Mai - one of the mainstays and attractions in the city. The facilities are well-kept and the staff are very accommodating. If you want a comfortable stay that allows you to have money left over for fun - the Empress is for you! I have stayed at this hotel at least a dozen times and I make it my main booking whenever I am near to ...
Read more
10
Wonderful
Anonymous, Sept 2018
Pros (+) Amazing service, very accomodating, very very comfortable.
6.0
Okay
Nelson, Jan 2017
Cons (-) A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Location

199/42, Chang Klan Road, Chiang Mai 50100

What's nearby

  • Chiang Mai Night Bazaar1.2 km
  • Baan Haw Mosque1.2 km
  • Tha Phae Gate1.6 km
  • Wat Chedi Luang1.9 km
  • Chiang Mai City Centre2.1 km
  • Wat Chiang Mun2.3 km
  • Wat Phra Singh2.4 km
  • Wiang Kum Kam2.7 km
  • Wat Suan Dok3.7 km
  • Wat Jed Yot4.7 km
  • Wat Umong5.2 km
  • Chiang Mai University5.5 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Empress Hotel Chiang Mai

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Empress Hotel Chiang Mai

  • Where is The Empress Hotel Chiang Mai located?

    The Empress Hotel Chiang Mai is located at 199/42, Chang Klan Road in Chang Khlan, 1.9 km from the centre of Chiang Mai. Chiang Mai Night Bazaar is the closest landmark to The Empress Hotel Chiang Mai.

  • When is check-in time and check-out time at The Empress Hotel Chiang Mai?

    Check-in time is 14:00 and check-out time is 12:30 at The Empress Hotel Chiang Mai.

  • Does The Empress Hotel Chiang Mai offer free Wi-Fi?

    Yes, The Empress Hotel Chiang Mai offers free Wi-Fi.

  • Does The Empress Hotel Chiang Mai offer free parking?

    Yes, The Empress Hotel Chiang Mai offers free parking.

  • How far is The Empress Hotel Chiang Mai from the airport?

    The Empress Hotel Chiang Mai is 3.9 km from Chiang Mai. The Empress Hotel Chiang Mai is 79.2 km from Lampang.

  • Does The Empress Hotel Chiang Mai have a pool?

    Yes, The Empress Hotel Chiang Mai has a pool on-site.

  • How does KAYAK find such great The Empress Hotel Chiang Mai hotel deals?

    KAYAK scours the web for all room deals available at The Empress Hotel Chiang Mai in Chiang Mai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Empress Hotel Chiang Mai and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Empress Hotel Chiang Mai.

See more FAQs

Nearby hotels and places to stay

5-star hotel
Empress Premier Hotel
9.1 Excellent (1,071 reviews)0.09 kmOutdoor pool, Spa and wellness centre, Fitness centre$88+
3-star hotel
60% cheaper
Hua Lin Inn
6 Good (178 reviews)0.18 kmRoom service, Free Wi-Fi, Free parking$31+
2-star hotel
69% cheaperRim Ping Guest House6.3 Good (37 reviews)0.19 kmWi-Fi, Free parking, Wi-Fi available in all areas$24+
4-star hotel
51% cheaper
Le Bis Hotel
8 Excellent (382 reviews)0.21 kmOutdoor pool, Restaurant, Room service$38+
2-star hotel
69% cheaperRim Ping Guest House6.3 Good (37 reviews)0.19 kmWi-Fi, Free parking, Wi-Fi available in all areas$24+
3-star hotel
60% cheaper
Hua Lin Inn
6 Good (178 reviews)0.18 kmRoom service, Free Wi-Fi, Free parking$31+
4-star hotel
51% cheaper
Le Bis Hotel
8 Excellent (382 reviews)0.21 kmOutdoor pool, Restaurant, Room service$38+
4-star hotel
16% cheaperLanna Palace 20045.6 Okay (276 reviews)0.27 kmOutdoor pool, Restaurant, Bar/Lounge$64+
5-star hotel
Empress Premier Hotel
9.1 Excellent (1,071 reviews)0.09 kmOutdoor pool, Spa and wellness centre, Fitness centre$88+
3-star hotel
The Astra Condo by Five Star
8.6 Excellent (20 reviews)0.27 kmWi-Fi$90+
5-star hotel
The Astra 2bedroom,close night bazaar and old city
8 Excellent (2 reviews)0.27 km$98+
4-star hotel
51% cheaper
Le Bis Hotel
8 Excellent (382 reviews)0.21 kmOutdoor pool, Restaurant, Room service$38+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
1.9 km
Chiang Mai
3.7 km

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.