10.0 Excellent20 Aug 2019
Pros: Staff were friendly and helpful, nice upgrade, cars were comfortable and clean and in top condition. No surprises or hidden charges, good value, easy and straightforward drop off. Be aware that all car rental at CPH airport needs you to take a free 5-minute shuttle bus.Cons: Can’t think of anything.
7.2 Good11 Aug 2018
Cons: I did not get the car that i booked. They told me that the do not have the model.
2.0 Mediocre4 Sep 2017
I would not use Enterprise car hire againPros: Liked the car.Cons: Staff atittude - very rude Blocking large deposit on my credit card and not unblocking it yet (9 days so far)
10.0 Excellent3 Sep 2017
Amazing price, fantastic servicePros: Better rate than could find anywhere else. Enterprise rep went above and beyond giving us info about the area in addition to handling our pick up proceeds expediently.
9.6 Excellent31 Aug 2017
excellent servicePros: Morgan at the airport in Copenhagen was excellent, very friendly and calm.Cons: Discovered a scrape under the car before I left..very difficult to notice any damages as the car park was indoor and very dark.
10.0 Excellent23 Jul 2017
Excellent servicePros: Friendly and very helpful
8.0 Excellent30 May 2017
Value for price and usePros: The car was new, spacious enough for our trip in Europe for three weeks.
2.0 Mediocre23 Apr 2017
Over charges without any explanation nothingCons: To explain the invoice in English
4.0 Okay30 Jan 2017
Late delivery, then overchargedCons: Enterprise was over 1 hour late making the car available because they could not find the keys. They also asked if they could not clean it. I was patient and OK until when I dropped off 1 hour late from original rental time (not actual pick up time), I was charged for an extra day. Even though the rental agent said that he changed the pick up time to reflect the actual delays, this was not recorded at drop-off. I know need to spend time to refund the extra day, even though it was due to their delays in pickup.
10.0 Excellent27 Dec 2016
Great servicePros: Arrived to Copenhagen, easy to find the rental office. Fast service. We needed winter tires so I had to get a different car. We got upgraded to an AWD SUV, no extra charge. Put in some crazy miles. We had a brand new car and no issues. Will absolutely rent here again