Cebu City hotels near Ayala Center

Pros: The beds were so comfortable! Good service.

Pros: I like the accessibility to restaurants and mall. The staff were very courteous

Cons: It was little disappointing as the pictures looked better than actual rooms. The room was very small and had a very strong milldue smell. It looks nice and new from the outside, but it's old and out dated on the inside.

Pros: Hotel is in a great location and we had a lovely mountain view. The room had all the basics that you needed and the beds were comfortable. Staff were super friendly and extremely helpful. Great selection at breakfast which is included in the room price.

Cons: WiFi didn’t work but they did log us into the staff one so we could use it whilst in the reception area.

Pros: We were able to check-in early.

Cons: Wifi was not working almost the whole time we were there (4d/3n).

Pros: Great staff got a free upgrade on my room thanks so much will be back!!

Pros: Close to shops

Cons: Traffic is every corner

Pros: Room rates

Cons: Food presentation

Pros: The staff was very accommodating and helpful

Cons: The food wasnt that good. The chairs on the lobby are dirty specially the couch and the arm chairs it needs to be deep cleaned if not replaced. Some of the other guests were putting their feet on the couch and table at the lobby! And no they werent kids

Pros: The best hotel we have stayed in in the Philippines. Totally loved everything about it. The room was spacious, toilet was neat. There were many toiletries. Perfect

Cons: Infinity pool had a strong smell of chlorine, but it was still ok. Better clean than sorry :)

Pros: The swimming pool and bar at the rooftop are really nice. Also, the breakfast is delicious.

Pros: Everything is good, nothing to complain about anything.

Cons: All very good.

Pros: Nothing much. Quite close to the Ayala Mall, but when raining, you’ll get very wet as no cover.

Cons: Very slow check in process. During breakfast, not enough staff at the egg station. The selection at the buffet was suited to more local tastes, than international. But that’s understandable as most of the guests were locals.

Pros: Staff was very helpful and attentive

Cons: None

Pros: Location of the hotel is accessible. It is close to shopping mall, tourist destination, quiet place. Breakfast food is sumptuous. Hotel staffs are courteous. Room is comfortable.

Cons: Had a little difficulty with the door key card

Pros: The breakfast buffet was good, but you need to get there early to avoid long lines for eggs and empty food trays. The staff was very friendly. Bed was comfy. Shower was great. Laundry service was great.

Cons: Almost everyday the housekeeping staff would forget to leave something (soap, face towel, more than 1/2 roll toilet paper, sugar for coffee, etc.). They would always bring it, but it is annoying to constantly call for normal service. The cleaning is dubious, as a bar of soap was left on the shower floor for about 4 days. Mold was always present. Are they really cleaning?

Pros: The bed and pillows were very comfortable. The staff are friendly and helpful. The hotel is very well located being close to a major and modern shopping mall. Room service was good and the meals were hot and tasty

Cons: I had no problems

Cons: Big roach coming through small opening in the wall. They switched my room, but the new room had a weak aircon. Never offered upgrade or discount. I will not stay there in my next visit. All hotels I expect have some bugs and rodents. We just don't see them. But when we do, and we show them to you, with pics and video, take care of the customer.

Pros: QUEST is best known for food and comfort and truly excellent breakfast options EVERYDAY!!!!!

Cons: some occasional issues on the internet at their Quest Service Apartments. seemed too many users assigned to one connection and it is really slow.

Pros: Location is excellent. Near to everything.

Cons: Breakfast is ok but not enough vegetables.

Pros: Staff are friendly

Cons: I didn’t like the shower placement in the bathroom

Pros: Great location. A big shopping mall is just across the street.

Cons: Nothing

Pros: The breakfast was great. We had plenty of options. The staff were so respectful... from the guards, to the bell boys, to the front desk people, to their restaurant staff especially Julius. Thank you for the superb service.

Cons: There were no bedroom slippers. I want my towels to be snow white in cleanliness.

Pros: Food but the room smells and the room rate is too much for the price

Cons: The toilet exhaust did not function, staff did not elaborate of breakfast included or yes. The lift lobby carpets were dirty and smelly.

Pros: Staff and room. Bed very comfortable.

Cons: The breakfast was not good. No taste. Would like to see an omelet bar and more variety and food taste.

Pros: Most staff are great .

Cons: The bed is way too hard . Not enough choice in western style food

Pros: Upon booking it gave me value for 4 pax. The hotel was clean, courteous staff all the way, prompt service. Room was very comfortable for 4 pax. 1 king size bed & 1 double bed in main room. And 1 double bed in salon. Good for privacy. The suite had 2 bathrooms as well!

Cons: Breakfast sad to say was poor. Didnt enjoy it at all. Choices and taste was poor as well

Pros: Staff are really friendly and very helpful. I will stay in this hotel if given the chance.

Pros: In an easy location, walking distance from the Ayala Mall. The staff and everyone were all very friendly and helpful.

Cons: Nothing!

Pros: Room was a little bit big for us but no choice

Cons: We check in and room wasn't available. 2 options was waiting for 8 hours or to upgrade Suite room that cost me more and per night were different prices

Pros: Breakfast choice limited and poor quality

Cons: not helpful desk staff. Also on checking out I was given a cleared slip to show at door upon leaving. I continued standing at desk and after a minute desk clerk said you can go. However I said I was waiting for return of my 1000 Peso deposit. Reluctantly after showing receipt it was returned. Breakfast choice is limited and poor quality..

Pros: Great location and value for money..

Pros: Lovely clean hotel and the price is very reasonable. Walking distance from ayala shopping mall. Definitely will recommend to friends.

Pros: The staff were nice, and the location of the hotel is good. Although there were construction in the vicinity at the time.

Cons: The breakfast buffet were limited and the taste is pretty standard. The gym was not well maintained, the treadmill was not working. For 4000 pesos a night, I expected more.

Pros: The location. I have been there twice, because is the location.

Cons: Staff are not that helpful as you expect being the guest in their hotel. The first time i was in this hotel, staff were so nice, I even gave them chocolates but this time, they have different attitude of front disk staff. I'm NOT going to book un this hotel again.

Pros: Comfortable beds, nice shower with hot water in the bathtub. Centralized aircon was very good.

Pros: I’ve stayed here before, the location is nice the staff is friendly, and the breakfast is good.

Cons: Upon arrival, I was told my room wasn’t avail either after booking 2 months out. They said well upgrade your room to another only to find out it was a downgrade with two twin beds. I asked about my king bed suite and they said booking had a issue and it’s the apps fault. They offered to push the two beds together, I declined, also included in my “upgrade” the breakfast was left off, it typically costs P850 so they offered me a discount to P500. I showed them my original booking that included the breakfast and they again blamed the app for the mistake. That will probably be my last tome staying there honestly.

Pros: Lovely lobby

Cons: Slow inconsistent WiFi

Pros: Room was clean and comfortable

Cons: Policy Says kids under 11 stay free but still have to pay for breakfast for them when your reservation says breakfast included. I had to pay for my kids.

Cons: We booked for three people but were given 2single beds???????

Pros: Not one thing

Cons: I was charged on arrival and on check out to be told it will take 3 weeks to refund me. Do not stay here. It's old and has not efficient aircon even in suite room

Pros: The breakfast buffet was very nice and the hotel grounds are beautiful

Cons: There were stains on our bed sheets we had to call housekeeping to change them the TV stopped working and had to call housekeeping to have it fixed the dinner buffet 70% of the hot items were cold in the hotel rooms are very dated need upgrading all in all this hotel is not a value for the money

Cons: Hotel pool was shut down for 4 of the 5 days we were there. SO DISAPPOINTING!

Pros: The hotel feels like home.

Cons: Too many people

Pros: Excellent breakfast and good location. Staff where extremely helpful.

Pros: Too much smell of fungus in Loby and room No circulation there too much headache bc of smelling In a while come back home smell in my all clothes and bony No recommend this hotel

Pros: breakfast was excellent with many choices, enjoyed the pool and the fitness center, also enjoyed the hotel room service menu and convenient restaurant in lobby, staff were very friendly and helpful

Cons: I just hope a halal restaurant inside the hotel will be considered in the future.

Pros: Good and helpful staff. Thank you!

Pros: Close to Ayala Center.

Cons: Noise from the corridor was disrupting time for rest.

Pros: Your internet was so bad that I can not work at night.

Cons: Your internet was so bad that I can not work at night

Pros: Walking distance to Ayala Mall

Cons: Low water pressure

Pros: Location

Cons: was staying in Golden Prince Hotel in Cebu. It was vey little blood only on the sheets, but the hotel initially asked me to pay 100 dollar  for the sheets as compensation for the property damage. I called other hotel regarding the matter and they told me not whatsoever charge for bleeding in the sheets. I contacted a friend which owns 2 laundry services and he told me maximum 100 PHP are the cost for the laundry.  I contacted a friend in Germany who, owns several hotels and he said in worst case with special laundry cost is max 20 dollar. The hotel knows that they do not have any authority to ask me this money and fur this reason they asked me only pay cash and not with my MasterCard.  The hotel called the police and the police right away start threatening me that this is Philippines and if I don't pay the amount they ask, police will arrest me and put handcoves on me and take me to the station. They said they will give me 30% discount and should pay 3336 PHP. I had 3000 PHP or 60 dollar cash and they accepted that as the payment. I paid and asked to see the police officer name and ID . The officer answered with that I should follow them to the police station.  So thinks twice when you book yourself into this hotel. 

Pros: The room was clean, location was great. Front desk was very helpful too

Cons: Spa facilities are a scam. We went to the lobby to book a massage and they said that we can pay by card, but when we went up to massage place the girl said “cash only” and offered us to use the ATM machine in the first floor. The withdrawal taxes are too high for that, really? I guess it is because she just did not want to register her income. It was our very last day in the Philippines so it was uncomfortable withdrawing more cash when our flight is in less than 10 hours. Especially when front desk said “of course you can use your card” it was very dossapointing

Pros: Generally most facilities

Cons: Reception staff are incompetent they fumble around computers and have problems with the simplest tasks

Pros: Checking out of the hotel

Cons: was staying in Golden Prince Hotel in Cebu. It was vey little blood only on the sheets, but the hotel initially asked me to pay 100 dollar  for the sheets as compensation for the property damage. I called other hotel regarding the matter and they told me not whatsoever charge for bleeding in the sheets. I contacted a friend which owns 2 laundry services and he told me maximum 100 PHP are the cost for the laundry.  I contacted a friend in Germany who, owns several hotels and he said in worst case with special laundry cost is max 20 dollar. The hotel knows that they do not have any authority to ask me this money and fur this reason they asked me only pay cash and not with my MasterCard.  The hotel called the police and the police right away start threatening me that this is Philippines and if I don't pay the amount they ask, police will arrest me and put handcoves on me and take me to the station. They said they will give me 30% discount and should pay 3336 PHP. I had 3000 PHP or 60 dollar cash and they accepted that as the payment. I paid and asked to see the police officer name and ID . The officer answered with that I should follow them to the police station.  So think twice when you book yourself into this hotel. 

Pros: I love the food and the Massage Service it takes away the stress of long travel. the Room is also nice and complete complimentary essentials. Staffs and Securities are very helpful and would really assist you with smiles. Wifi is fast. the Buffet breakfast is Awesome!!

Cons: The bathroom door doesn't have lock. why? maybe it's broken or it slide too much that it cannot be locked properly.

Pros: Great location, good facilities, got a good night’s sleep!

Cons: Wish the water could’ve been hotter for the shower!

Pros: This is my preferred hotel when in cebu